Information Services Information Technology Services Macalester College

Information Technology Services



Support home
Faculty/staff supported hardware and software

Supported Software
What does supported mean

Limited support
We'll try but no guarantee

Unsupported
What we don't do

Alternatives to ITS support
Where else can you turn

Peripherals
Basic installation only

Personal or home computers
What we can help you with

Networked services
To what can I connect

Communications
News and upcoming events

Partner organizations
Formally allied with Macalester




 

Supported Software

 

What does 'supported' mean? Primarily, it means software that ITS installs on all College-owned computers. Further, it means that we will be able to provide some degree of assistance with setting up, using or fixing a particular piece of software. Assistance may take many forms, including staff expertise, documentation, repairs and training opportunities. Additionally, we can provide more assistance for some pieces of software than for others. Your main contact for software support is the Help Desk (ext. 6525 or helpdesk@macalester.edu).

When you receive a computer from ITS to serve as your primary personal workstation, the software listed below will be installed. Application version numbers have been left off - the latest version is used whenever possible. If you have a question about exactly how much support is offered for any of these tools, call the Help Desk.

Windows OS Macintosh OS Purpose
Windows XP Professional Service Pack 2 Mac OS X 10 Operating System
Symantec Antivirus Norton Antivirus Antivirus
Firefox Firefox Web browser
Google E-mail Google E-mail E-mail client
Microsoft Office Microsoft Office Office application suite
KompoZer KompoZer Basic HTML editor
SmartFTP Fetch FTP client
Spybot: Search & Destroy - Anti-spyware
Novell Client, built-in Native Client Novell and network file access
Adobe Reader Adobe Reader PDF Reader
PDFCreator Internal PDF writer PDF creation
Mathematica Mathematica Mathematical modeling
SPSS SPSS Statistics
R R Statistics
Impromptu - Administrative system
CRT Telnet - Administrative system
- Stuffit Expander File uncompression
SSH Secure Shell Built-in SSH Secure Shell client
Cognos - Administrative system
Internal CD writer Internal CD writer CD Burning/Backup
Google Calendar Google Calendar Calendaring
Internet Explorer Safari Web interface for administrative system

 

Reimaging

If for any reason your computer needs to be reimaged (that is, to have all the software removed and reinstalled), your computer will be loaded with all of the above software. One possible exception to this is the operating system - Mac users will receive the latest version of Mac OS X that we are licensed to install on their computers.

 

 

 


 

 

Macalester College · 1600 Grand Avenue, St. Paul, MN 55105  USA · 651-696-6000
Comments and questions to ITS Web Group