|
Support
home
Faculty/staff
supported hardware and software
Supported Software
What
does supported mean
Limited
support
We'll try but no
guarantee
Unsupported
What
we don't do
Alternatives
to ITS support
Where
else can you turn
Peripherals
Basic installation
only
Personal
or home computers
What we can help
you with
Networked
services
To what can I connect
Communications
News and upcoming
events
Partner
organizations
Formally allied
with Macalester
|
 |
Supported Software
What does 'supported' mean? Primarily, it means software that ITS installs on all College-owned computers. Further, it means that we will be able to
provide some degree of assistance with setting up, using or fixing a particular
piece of software. Assistance may take many forms,
including staff expertise, documentation, repairs and training
opportunities. Additionally, we can provide more assistance for some pieces of software than for others. Your main contact for software support is the
Help Desk (ext. 6525 or helpdesk@macalester.edu).
When you receive a computer from ITS to serve as your primary
personal workstation, the software listed below will be installed. Application version
numbers have been left off - the latest version is used whenever possible. If you have a question about exactly how much support is offered for any of these tools, call the Help Desk.
| Windows OS |
Macintosh OS |
Purpose |
| Windows XP Professional Service Pack 2 |
Mac OS X 10 |
Operating System |
| Symantec Antivirus |
Norton Antivirus |
Antivirus |
| Firefox |
Firefox |
Web browser |
| Google E-mail |
Google E-mail |
E-mail client |
| Microsoft Office |
Microsoft Office |
Office application suite |
| KompoZer |
KompoZer |
Basic HTML editor |
| SmartFTP |
Fetch |
FTP client |
| Spybot: Search & Destroy |
- |
Anti-spyware |
| Novell Client, built-in |
Native Client |
Novell and network file access |
| Adobe Reader |
Adobe Reader |
PDF Reader |
| PDFCreator |
Internal PDF writer |
PDF creation |
| Mathematica |
Mathematica |
Mathematical modeling |
| SPSS |
SPSS |
Statistics |
| R |
R |
Statistics |
| Impromptu |
- |
Administrative system |
| CRT Telnet |
- |
Administrative system |
| - |
Stuffit Expander |
File uncompression |
| SSH Secure Shell |
Built-in SSH |
Secure Shell client |
| Cognos |
- |
Administrative system |
| Internal CD writer |
Internal CD writer |
CD Burning/Backup |
| Google Calendar |
Google Calendar |
Calendaring |
| Internet Explorer |
Safari |
Web interface for administrative system |
Reimaging
If for any reason your computer needs to be reimaged (that is, to
have all the software removed and reinstalled), your computer will be
loaded with all of the above software. One possible exception to this
is the operating system - Mac users will receive the latest version of Mac
OS X that we are licensed to install on their computers.
|
|
|