After Hours and Emergencies

FOR LIFE-THREATENING EMERGENCIES, CALL 911

Macalester Resources

Macalester Security
651-696-6555
www.macalester.edu/security
Be prepared give your name, describe the situation and provide contact information. Security can also connect you with other campus response personnel. Security is the best place to start for issues of personal safety.

Your R.A./C.A. or the R.A./C.A. on duty
Telephone numbers are posted on the door of your residence hall office. R.A./C.A.'s have special training to deal with personal and community concerns.

Resident Hall Director (RHD) on duty
There is always an RHD on duty - contact information is posted on the doors of all residence hall offices. If you can't reach the RA/CA on duty in your hall or Security, contact the RHD on duty.

Local Hospitals

These are the hospitals that are closest to Macalester, all of which have emergency rooms:

Regions Hospital - Emergency Room
640 Jackson Street, St. Paul, MN
St. Paul, MN
651.254.5000
For both medical and mental health emergencies
Directions via Google maps

United Hospital
333 North Smith Avenue
St. Paul, MN 55102
651.241.8000
Directions via Google maps

Urgency Care

Urgency care delivers fast, high-quality emergency care in a convenient out-of-hospital environment. Unlike the ER, the Urgency Room is an outpatient facility with no inpatient or overnight rooms available. The Urgency Room has a high-complexity lab, x-ray machine, CT scanner, ultrasound machines all onsite to allow us to treat acute injuries that surpass the abilities of a standard urgent care. For insurance questions refer to their website. Open 7 days a week 8am to 10pm, including holidays.

Urgency Room
3010 Denmark Ave
Eagan, MN, 55121
651.789.9000

Urgent Care Clinics

You should call ahead to clarify that your insurance will be accepted and, particularly in the case of influenza symptoms or other communicable disease concerns, if they have special instructions.

Fairview Urgent Care
2155 Ford Parkway
St. Paul, MN 55116
651.696.5070
The clinic is located in the Highland Village area south of campus (about 2 miles).
Directions via Google maps  

Health Partners urgent Care Clinic
2500 Como Avenue
St. Paul, MN 55108
651.641.6200
Directions via Google maps  

Urgent care facilities are to be utilized when Macalester Health Services is closed and you believe the medical condition is severe enough that it cannot wait. If the Urgent Care facility is not open, contact a hospital emergency room.

The odds are good that at some point during the year you will feel REALLY sick over the weekend or at night when the Macalester Health and Wellness Center is closed. Who can you call to get some advice and determine if you need to be seen by a doctor? Where can you go to be seen outside of an emergency room? Where is an emergency room?

First determine how urgent it is. Most of the time, symptoms indicate that you can probably wait until a provider is open or you can go to urgent care and you won't need the ER. While the ER is THE place to go for life-threatening emergencies or middle-of-the-night urgent situations, students are encouraged to consider other options first. A visit to an ER for non-urgent situations can translate into many hours in the waiting room and hundreds of dollars.

Note: If you have Aetna Student Health Insurance through Macalester, you are eligible to call their 24/7 Informed Health Line at 1-800-556-1555. It is staffed by registered nurses who will be able to provide information and recommend general options. This is a national center, however, and they will not be familiar with local resources.

Examples of Urgent Conditions

  • Severe pain (chest, abdomen, head or ear), especially with fever
  • Asthma (when not responding to usual medication)
  • Urinary tract infection
  • Possible fracture or dislocation
  • Laceration (a cut requiring stitches)
  • Major bee sting reaction - hives wheezing, or swelling (e.g. whole arm or leg swells)
  • Persistent thoughts about committing harm to self or others
  • Severe diarrhea and vomiting - dehydration
  • Fever of 103F+ sustained

HOW TO DECIDE IF IT IS A LIFE-THREATENING CONDITION
Examples of life-threatening conditions include

  • Difficulty breathing
  • Major injury (e.g. open chest wound with trouble breathing; spinal or neck injury with loss of responsiveness
  • Unconscious or minimally responsive (e.g. drug or alcohol overdose)
  • Convulsion that will not stop

In case of a life-threatening emergency, call 911! Remember, this is not for sore throats, nausea, or a light fever, unless you are concerned that it is indicative of a more severe, life-threatening situation. If you call 911 from a cell phone while on campus, be sure to call Security at 651-696-6555 as well to let them know so that they can assist the ambulance. There is no charge for the EMTs to come but if you are transported in an ambulance, there is a significant fee that your insurance may not cover, depending on your insurance. But if it is an emergency, call!

What to do:

  • Call the Urgent Care center/Emergency Room first
  • As soon as you arrive, indicate why you think it's urgent
  • State the main problem first
  • Report any past experience with the problem
  • Bring any medications you have taken for the problem

Paying for Emergency Visits: Macalester College does not cover visits to the emergency room; those are billed to your insurance company.

Transportation
If you need treatment and do not have transportation, contact your RA/CA, the hall director on duty, or Security. Macalester has taxi cab vouchers that can be given to students for just such urgent situations. The charge for the cab will then be put on your student account. Of course, you can always call a cab yourself or take the bus.

Websites
If you are looking for health information, reference some of the self-care provided at a reputable website such the one at the Mayo Clinic

Walk-In Clinics

Target Clinic/Pharmacy
1300 University Ave W
Saint Paul, MN 55104
651.642.1146
Directions via Google maps

CVS Clinic/Pharmacy
1040 Grand Avenue
Saint Paul, MN 55105
651.224.2155
Directions via Google maps

These clinics see common concerns such as sore throats, bladder infections, etc. Check the web page for more details and directions to the site, as well as insurance information.

LOCAL PRIMARY CARE CLINICS

Parkway Family Physicians
721 Snelling Avenue S.
St. Paul, MN 55105
651.690.1311
Directions via Google maps

HealthEast Grand
870 Grand Avenue
St. Paul, MN 55104
651.326.5650
Directions via Google maps

fairview Clinic - Highland Park
2155 Ford Parkway
St. Paul, MN 55116
651.696.5000
Directions via Google maps

Family Tree Clinic
1619 Dayton Avenue
St Paul, MN 55105
651.645.0478
Family Tree Clinic now provides minor illness care.
Directions via Google maps

Reproductive/Sexual Health Services

Family Tree Clinic
1619 Dayton Avenue
St. Paul, MN 55105
651.645.0478
Emergency Contraception Resources press #1
Directions via Google maps

Planned Parenthood
671 Vandalia Street
St. Paul, MN 55114
651.698.2406
Directions via Google maps

Sexual Offense Services (S.O.S.)
Public Health Center
555 Cedar St
St. Paul, MN 55101
651.643.3006
Directions via Google maps

Provides direct services to victims of sexual assault including individual counseling as well as 24-hour information, referral, crisis phone service and hospital outreach and advocacy.

Pharmacies

St. Paul Corner Drug
240 Snelling Avenue S
St. Paul, MN 55105
651.698.8859

Walgreen's Pharmacy - 24 hours
1585 Randolph Avenue
St. Paul, MN 55105
651.698.6502

CVS Pharmacy - 24 hours
499 Snelling Avenue No.
St. Paul, MN 55105
651.917.2001

Mental Health Emergencies

Macalester College Health and Wellness Center offers emergency counseling services for students during office hours whenever school is in session. After hours, if you are having thoughts of harming yourself or are feeling dangerously out of control, you have several resources available to you. If residing on campus, we recommend you first contact your RA/CA or RHD who can help you determine the best option and facilitate your decision. The Crisis Connection (612-379-6363) is a 24-hour crisis line available when simply talking with a trained counselor can help. Finally, consider going to the nearest emergency room or calling 911. The closest emergency room to campus is at Regions Hospital (651-254-1000), located at 640 Jackson Street in downtown St. Paul.

Here are some other steps students can take to help manage times of distress:

  • Identify the specific source or distress and write down and review positive strategies for responding to it.
  • Talk with a trusted family member, mentor, or friend.
  • Engage in activities that help you feel better (e.g. listening to relaxing music, exercising, walking, journaling, or doing a relaxation exercise).

Crisis Connection
612.379.6363
24-hour crisis counseling by telephone

Urgent Care for Adult Mental Health
651.266.7900
24 hour/7 day mobile crisis team plus crisis phone support
Walk-in services available. Click link for times.
Located at 402 University Avenue, St. Paul

Walk-In Counseling Center                                                          
612.870.0565
Walk-in services are available at two Twin Cities sites including one in St. Paul. Click on the link above for locations and times.

Regions Hospital
651.254.1000
Persons may present at the Emergency Center for crisis counseling, psychiatric assessment and possible admission for inpatient services. Call in advance of arrival when possible.
Located at 640 Jackson St., St. Paul

Sexual Offense Services                                                    
651.266.1000
Public Health Center, 555 Cedar Street, St. Paul
Provides direct services to victims of sexual assault including individual counseling as well as 24-hour information, referral, crisis phone service and hospital outreach.


Hennepin Regional Poison Center
1.800.222.1222
24-hour phone consults with pharmacists certified and trained in poison information