INFORMATION SERVICES
February 2005
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Announcements from the Bulletin, Today, Notification-L
02/25/05, Access Suspended: Anth Lit & BHA
Library Online Indexes
Please note that due to a planned upgrade by the vendor, there will be
no access to the Anthropological Literature & Bibliography of the
History of Art (BHA) Library Online Indexes starting the evening of
Friday, February 25 through Tuesday, March 1. Access to these two
indexes should be restored sometime on Tuesday, March 1. Thank you for
your patience. If you have questions, please contact the Reference Desk
at x.6618. [Notification-L]
02/25/05, Barron Koralesky tapped for Frye Leadership Institute
Barron Koralesky, Academic Information Associate in the Sciences, has
been accepted as a 2005 Fellow at the Frye Leadership Institute. Barron
will travel to Emory University in Atlanta, June 5-17, for a two-week
intensive series of lectures, readings, interactive exercises and
discussions, groupwork with other top IT professionals, and a practicum
project. Led and taught by IT professionals, scholars and
administrators from around the world, this promises to be a
transformative experience for Barron, and ultimately it will benefit
Macalester as well. Congratulations!
"The purpose of the Frye Leadership Institute is to develop creative
leaders to guide and transform academic information services for higher
education in the twenty-first century. The Institute seeks to bring to
tomorrow's higher education leadership the insights and understanding of
the issues that will inform this framework, including academic,
technology, economic, public policy, student, and constituent-relations
dynamics." - Frye Web page, (www.fryeinstitute.org/).
The Frye Institute is co-sponsored by CLIR, the Council on Library and
Information Resources (www.clir.org/"), EDUCAUSE (www.educause.edu/) and Emory
University (www.emory.edu). Other
Frye Fellows from Macalester are Terri Fishel, Library, class of 2004,
and David Sisk, CIT, class of 2001. [Bulletin, also 3/1]
02/25/05, A Telecomm 'Did You Know?'
Did you know...that you have a redial key? If you are using a digital
telephone (a phone with 8 or 16 function keys), your extension key
(bottom right key) is also your redial key. Just pick up your handset
and press that key, and you'll redial the last number you called.
If you have any telephone or voicemail questions that you'd like to see
answered here, just call Telecommunications at x6566.
[Bulletin, also 3/1]
02/22/05, E-Mail Server Problem This Morning
Note: Latest news on e-mail:
www.macalester.edu/infoservices/planning/email/
Note: Online e-mail discussion forum here:
webboard.macalester.edu/~infoservices
Our password verification server (LDAP) tanked in the early hours
this morning. When this happens, e-mail is effectively down because you
can't log in. Also when this happens, Moodle and CorporateTime are
effectively 'down' for the same reason.
As soon as we noticed the problem this morning, we fixed the password
verification server and brought the system back up.
This problem is, believe it or not, completely unrelated to yesterday
afternoon's problem of mail not getting delivered. But it's awfully bad
timing.
The problems of late yesterday afternoon and early this morning
demonstrate some serious deficiencies of the current system:
02/21/05, E-Mail Delivery Slow
The e-mail system had some problems with the mail queue cache this afternoon.
Messages were being held in the queue and not delivered for about two hours.
Mail was down completely for about 20 minutes at 5:00 PM while the cache was
rebuilt. Normal message delivery has been restored, and the backlog of
messages has been delivered. [Notification-L]
02/18/05, A Telecomm 'Did You Know?'
You may have a key on your phone labeled "conference." If so, you can
have a conference call with up to 5 other people. With one person on
the line (whether you called them, or they called you), press
"conference," then dial the 3rd person, then press "conference."
Continue until you have all parties on the line. The conference call
will stay intact as long as a Macalester extension stays on the call.
If you have any telephone or voicemail questions that you'd like to see
answered here, just call Telecommunications at x6566. [Bulletin, also 2/22]
02/11/05, Hosting an Event?
If you are hosting an event on campus that will involve outside guests,
please notify Colleen Nelson, our switchboard operator, with details.
Helpful information includes: what, where, when, who (contact info) and
any ticket info. Please call x6000 or e-mail nelsoncm@macalester.edu.
This would be a great help to her, your participants and you! [Bulletin]
02/04/05, Computing and Library Workshops
CIT and the Library have teamed up to offer a variety of focused
workshops for faculty, staff and students. These sessions are offered
during the afternoons throughout the semester. For session times and to
sign up, go to:
www.macalester.edu/infoservices/classes/ [Bulletin, also 2/8]
02/04/05, Sign Up for the Safe Computing Class Now!
Your computer and data files are vulnerable to computer viruses and
other computing hazards unless you take the necessary steps to protect
them. This class will cover what you should be doing to protect your
computer and data. Topics covered include virus protection, how to keep
your computer updated with the most current operating system patches,
methods for backing up your data and much more.
Registration: www.macalester.edu/infoservices/classes/
Location: Humanities 302
Tuesday, February 8, 3:30-4:30 PM
Thursday, March 3, 2:30-3:30 PM
[Bulletin, also 2/8]
02/03/05, Brief E-Mail Problem
There was a brief outage of the directory server this afternoon at
around 2:30 PM, which prevented people from logging in to e-mail, the
Corporate Time calendar, and Moodle while it was down. Staff responded
immediately to the problem and brought the server back up. [Notification-L]
02/02/05, CARS Downtime: Saturday February 5
The CARS system will be down for maintenance on Saturday, February 5,
between 11:00 AM and 12:30 PM. Contact Ramón Rentas at x6633 with
questions. [Notification-L]
02/01/05, E-Mail Server Downtime: Sunday February 6
The e-mail server will be unavailable the morning of Sunday, February 6,
from 8:00 AM until 11:00 AM. We will be performing system maintenance
during that time. No other network services will be affected. If you
have questions, please contact Geri Olson at x6171. [Notification-L]
1/28/05, Have a Telephone or Voicemail Question?
Check out Telecom's Web site at www.macalester.edu/Telecom/. You
can also find it via the online directory, linked from Administrative
Offices and linked from both the Information Services and CIT Web sites.
Please check it out; we hope you find it informative. If you have any
questions, or don't find the information you are looking for, please
contact Telecommunications at x6566.
[Bulletin, also 2/1]
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