Macalester College

Computing and Information Technology Department

 

Summer Projects Status Report, August 18 2004

 

Priority

Central Systems & Network

Desktop Services

 

I. Ensure the provision of readily available, reliable and effective information resources in support of the educational mission of the college by

 

a. providing sufficient computers, software, library collections in all appropriate formats and multimedia facilities,

 

 

Combine Admin and Academic file/print servers into single multi-unit cluster for reliability. July 23

Purchase, receive, prepare, deliver computer equipment for new tenure-track faculty with startup funds.  Ongoing.  David, Marty, Jacob and AIAs.

Status

Moved back to January 2005 due to staff availability.

All purchasing complete, deliveries underway.

 

Specify, install and implement new campus equipment database. June 16. Integrate with tracking process. August 6

Purchase or recycle, prepare, deliver computer equipment for new non-tenure-track faculty and new staff, with whatever funds (or equipment from recyclable stock) are available.  Ongoing.  David, Marty, Jacob and AIAs.

Status

Underway with remapping being planned.

Ongoing.  Need to improve inter-departmental communication re: searches for new staff and faculty.

 

 

Imaging server configuration and testing. Macintosh: Adam and Jacob; PC: Adam. ASAP.

Status

 

Macintosh access complete, PC in progress.

 

 

Shared list of all applications for images.  All desktop staff.  Ongoing (continuously updated).

Status

 

Ongoing and under constant refinement.  Need to improve internal procedures for building PC images.

 

 

Update CITÕs ÔsoftwareÕ Web page.  Determine responsibilities for routine updates.  David, Geri and other CIT staff as appropriate.  Ongoing.

Status

 

Updating underway.  Need to assign ongoing update responsibilities.

 

b. ensuring adequate reliability, staff support and accessibility for all of these,

 

 

Implement scanning of residence hall computers for worms, viruses and needed patches. July 30

Update Web pages for new faculty members (/cit/basics/newfaculty.html) and new staff members (/cit/basics/newstaff.html).  Verify all information and make corrections and additions as necessary.  David, by July 9.

Status

Underway; completion expected by August 31.

Done except for course folder links (awaiting creation by Network staff).

 

New software (NetStorage) for accessing personal files over Web. July 30

Security: Adam locks for Geology iMacs.  ASAP.

security system for Math/CS: tie in with Terry Gorman project.  ASAP.

Status

Postponed until January 2005 (part of server consolidation).

Geology: done.

Math/CS & Gorman project: underway.

 

Add authentication process to e-mail gateway so as to limit spam. July 23

 

Status

Suspended, pending resolution of problems with gateway e-mail server.

 

 

Specify, install and implement server monitor software accessible to users. June 30. Create network status Web page. August 13

 

Status

Monitoring software installed; user interface currently being constructed.

 

 

c. providing sufficient network and facility capacity to deliver information services.

 

 

Specify, order and install new file storage capacity and back up in the storage area network. June 30

Linux/Unix labs.  By mid-August, leaving testing time before classes begin.

*Linux lab rebuild: Barron

*Kuwata cluster/workstations rebuild: Barron

*Venn network rebuild: Barron

*Shoop lab: Mac BLAST server: Barron and Adam?

Status

Done.

Linux lab rebuild: done.

Kuwata rebuild: done.

Venn network rebuild: underway.

Shoop lab/Mac BLAST serer: awaiting delivery of equipment.

 

Upgrade or install new servers and/or operating systems for mail gateway, financial aid, Web, others. July 23

Image labs. By mid-August, leaving testing time before classes begin.  Adam.

*Geology: Macintoshes done

*Math/CS: Windows lab

*Physics: 2 labs

*Biology

*Psychology

*Chemistry: done

Status

Underway.

Geology: done.

Math/CS Windows lab: done.

Physics: 2 labs, both in process.

Biology: in process.

Psychology: done.

Chemistry: done.

 

Complete total wireless network coverage. August 13

Sysprep: Ability to create hardware agnostic images.  Adam.

Status

Residence halls completed; academic buildings underway.  Some areas may not be complete until mid-semester.

Begun.

 

Install new network switches in 14 buildings or clusters. June 16

Reimage labs: 302, 304, 314 Humanities, Dupre Labs, Kirk Lab and Kagin lab [imaging means placing standard software configurations on all the computers]

Status

Done.

All Humanities labs done.  Others in process.

 

II. Ensure that major technology choices are based on carefully weighed alternatives and are consistent with MacalesterÕs information technology mission by

 

a.    adopting services based on sanctioned standards and appropriate common practices within our community

 

 

Restructure network to support reorganized printing. Begin count of print jobs in computer labs. July 30

Devise and publish supported/unsupported software/hardware chart/list. Previous chart exists and could be updated: http://www.macalester.edu/~koralesky/support/. Barron, David and other CIT staff.  By July 30.

Status

Print accounting in public labs expected by beginning of classes.

Underway.

 

Install new firewall. August 8

Printer name structure change.  Network staff have set the timeline, but docs must be completed first.  Prepare docs for the change..  Prepare Web page with old name, new name, model number/type.  Label printers during physical inventory.   Bonnie, Marty, Franc.  By end of August.

        Printer conversion site (i.e. MATHLJ-1 --> OlinRice_256...)

        Name change how-to

        Web page

        label printers

Status

 

Underway.  Some aspects of this conversion will continue into the Fall semester.

 

Update network documentation. June 18

OS X 10.x licensing.  Investigate options for licensing most recent version of OS X for all Macintoshes in selected campus labs, permitting us to build one image per lab.  David, Adam and Jacob, ASAP.

Status

Ongoing.

Figures submitted and requisition prepared, awaiting identification of funding source.

 

b.    matching information service choices to the greatest needs of the Macalester community

 

 

Plan community input and understanding of firewall policies. Fall

Plan and prepare for Fall ResNet sweeps of residence halls.  Preparations include scheduling, production of door hangars, and widespread coordination/communication with Hall Directors, parents, incoming students.  Kakki Rawson and Jesse Harman, other CIT staff as needed.  By mid-August.

Status

Ongoing.

Planning and preparation nearly complete.

 

 

User Education Committee. Finish up survey report by mid summer and continue work on the User Education Web page (ongoing). Committee members: Beth Hillemann, Ron Joslin, Jean Beccone, Patti Koehler, Pete Rogan, Jesse Harman.

Status

 

Desktop Services participation done.

 

 

Continue to gather community feedback toward evaluating our current messaging/calendaring and course management software tool deployments.  AIAs, Joel and other CIT staff.

Status

 

Underway, including limited testing of one open-source CMS product.

 

 

Purchase a license for Apple Remote Desktop 2, for use in Macintosh lab management.  David, ASAP.

Status

 

Done, as of June 30.

 

Create network protection policies to implement in the firewall in consultation with students, faculty and staff. Fall.

Status

Underway, with third drafts circulating.

 

 

Plan campus-wide discussions of course support software with Center for Scholarship and Teaching. August 30

Status

 

 

 

Begin identification of viable e-mail alternatives and community preferences. Fall.

Status

Underway.

 

c.    supporting positive engagement with external constituencies.

 

 

Plan meetings of the Information Services Advisory Board on Sept. 18 and Trustee Technology Committee on October 1.

Status

 

 

Consult with Admissions and Advancement departments on priorities for Web programmer. August 30

Status

 

 

III. Promote the use of technology to increase the efficiency and quality of the collegeÕs business, curricular and research activities by

 

a.    fostering use and understanding of appropriate information technology through training and consultative opportunities for all community members

 

 

Provide information for documentation of new file storage structure. July 30

Conduct search for temporary AIA-Humanities, currently open.  We hope to make the hire by early August so that the temp can have some time to work alongside Michael and learn the ropes.  David, Pete, Michael and faculty, by August 15.

Status

Postponed until January 2005 (part of server consolidation).

Done.  Michael Rose Lewis was hired August 11, began work August 16.

 

Provide information for documentation of new file access by Web. July 30

Collaborate on writing and revising outreach letters to students, parents and faculty, as well as other explanatory communications and documentation (such as formal CIT Ôdocs,Õ Bulletin postings, Web pages, etc.).  What will people see?  How will they be affected?  Ongoing, by end of August.  David, Joel, Bonnie and other staff as needed.  Topics include:

        network registration

        server consolidation and structure

        wireless

        course folders

other visible, system-wide changes or    additions

Status

Postponed until January 2005 (part of server consolidation).

Substantially done, awaiting content from Network staff.

 

 

Finish construction on Telecommunications Web page and prepare it for unveiling in new semester.  Kelly, by mid-August.

Status

 

Underway.

 

 

Produce and edit all material for 2004 ÔGet ConnectedÕ CD; secure permissions, send completed project to commercial firm for burning. Jacob and Bonnie, by July 16.

Status

 

Done.  Finished CDs were delivered to campus August 10.

 

 

Prepare for New Student Orientation. Bonnie and Beth Hillemann, by September 6

Status

 

 

 

 

Update existing documentation/classes with specific emphasis on changing all references to the new server configuration. Bonnie and Jesse Mortenson, by August 30

Status

 

On hold pending server consolidation (postponed until January 2005).

 

 

Complete class materials for Microsoft Office 2004 (Macintosh) and begin writing documentation. Bonnie and Jesse Mortenson; classes by July 15. Docs will continue into fall.

Status

 

Substantially done.

 

 

For CIT/Library classes. Put together one-hour sessions on using our network (PC and Mac). Bonnie, by August 30

Status

 

Underway.

 

b.    continually assessing and improving administrative systems

 

 

Support user departments in evaluation of potential 3d party software for budgeting, student employment. August 30

Perform physical inventory check for all College-owned computers on campus.  Verify ID numbers and locations against current inventory database.  Marty, by July 30

Status

Underway; demo under construction.

Physical inventory complete July 15.  Verification against current inventory database underway.

 

Upload Common App application data to CX

 

Status

Underway.

 

 

Rollout Impromptu Web Reports to Admissions officers

 

Status

Postponed due to problems with Informix database; on hold pending Informix resolution.

 

 

Other Admissions: correct AXT/SAT format, 4 new fields and reworked daa entry, "incomplete deny" status, rework scripts assigning Adm counselor to applicant

 

Status

Underway.

 

 

Update the faculty contract reports per Provost's requests

 

Status

Done.

 

 

Create e-mail option for direct deposits (vs. printing & mailing)

 

Status

Underway.

 

 

Script and upload students and faculty to CBORD and security systems

 

Status

 

 

 

Evaluate Jenzabar portal and Employee data module (Staff CRM)

 

Status

Postponed due to problems with Informix database; on hold pending Informix resolution.

 

 

Install 13 backlogged system modifications

 

Status

In progress; 7 already installed.

 

 

Integrate Wells Fargo credit card process to CX (nŽe CARS)

 

Status

Underway.

 

 

Improve student application integration with Admissions module

 

Status

In progress.

 

 

Install Jenzabar GUI interface (Jenzamate) after reliability testing

 

Status

Currently being tested.

 

 

Correct problems with system medications for Web access, in cooperation with Registrar

 

Status

Postponed, pending Registrar approval.

 

 

Create student & faculty info system Web accounts for new students & new faculty

 

Status

Done.

 

 

Negotiate for new ERP server; schedule installation and data migration

 

Status

Under ongoing discussion.

 

 

c.    partnering with faculty in support of the educational program and research.

 

 

 

Prepare for New Faculty Orientation.  David and AIAs in collaboration with Library staff, by September 2

Status

 

Substantially complete as of August 17.

 

 

Instructional Technology Web site.  Prepare/post/revise content as necessary (see http://www.macalester.edu/cit/instructionaltech/). David, Pete, Barron, Adam, Michael, Tom.  Include info on projectors and poster printer.  ASAP

Status

 

Underway.

 

 

Post Ôprojector basicsÕ page for smart classrooms.  Adam, by mid-August

Status

 

Done.

 

 

Olin-Rice Departmental laptop update/cleanup.  Adam, by September 1

Status

 

Begun.

 

 

Network R update (specialized statistics software): Adam, Ted.  By September 1

Status

 

Done.

 

 

Mathematica password/version update.  ASAP.

        update network version: Ted, Adam.

                bulletin entry (SPSS too): Ted, Adam

Status

 

Both done.

 

 

Restart CST - AIA partnerships Ð Tom, Pete, Barron, Michael.  ASAP

Status

 

Meeting with CST director Jan Serie scheduled for August 23.

 

IV. Create and maintain a governance process consistent with the oversight responsibilities of the Board and college administration by

 

a.    developing policy and practices that most effectively support the collegeÕs strategic directions

 

 

Create policies and practices to respond to music and software copyright violations in consultation with Dean of Students staff. August 27

Status

Underway, with third drafts circulating.

 

Promulgate data privacy policies previously reviewed. August 27

Status

In progress.

 

b.    ensuring the most effective match between MacalesterÕs information service goals and the resources available to accomplish them

 

 

Report on options for administrative system development, with costs. September 10

Devise and implement criteria for computers to be replaced.  Joel, David and Barron, ongoing.

Status

In progress.

In progress.

 

 

Move test inventory data to Insite and determine if it will work for our new equipment inventory.  Test pre-populating fields, flexibility, reporting capabilities.  Geri, Marty, Ram—n, David, Barb; ongoing

Status

 

Underway, with Joan Cleereman working on prototype.

 

 

Explore the option of outsourcing support for studentsÕ personally-owned computers to a local vendor, with an eye toward relieving a major stress point on the Help Desk.  Extensive discussions, community involvement and RFPs may be needed.  Jesse, Joel, David and other Desktop Services staff as needed

Status

 

Initial reviews of vendor data complete.

 

July 9, 2004

 

first update: July 21

second update: August 18