Information Services Information Technology Services Macalester College

Information Technology Services


ResNet home
Macalester's residential network

Before arriving at Mac
What computer and accessories to bring

Once you get here
Getting connected to our network

After you're connected
What help ITS offers

 

Help Desk
Humanities 314
651-696-6525



 

2009-2010 Residential Computing Guidelines

Macalester College does not require students to bring computers to campus.  If you choose to bring one, Information Technology Services (ITS) strongly recommends that it meet the following standards.

Computer Baselines and Recommendations

  • We recommend you bring a laptop for use at Macalester. 
    • Many laptops are as powerful as desktop computers and take up less space in your dorm room. 
    • Laptops are more easily damaged, and are more frequently stolen, and age more quickly than desktops.  Older laptops can be significantly less powerful and have less useful features.  Ultimately, the choice of laptop vs. desktop is yours. 
    • We recommend Dell and Apple laptops, but other brands are fine too. Models made within the last year are usually good choices. 
    • Netbooks are lightweight, low-cost, low-powered laptops. We do not recommend a netbook as your only computer, but they can make an excellent second system if you already have a desktop computer. Linux-based netbooks are not recommended.
  • We recommend your computer run Mac OS X 10.4 or later, Windows XP Service Pack 3 or Windows Vista Service Pack 1. Other operating systems may not be compatible with our network requirements or provided software. The Help Desk may not be able to assist you in fixing problems with those operating systems.
  • Make sure your computer has 1 GB of RAM at minimum. We strongly recommend 2 GB or more, especially if you run Windows Vista. RAM is a cheap way to greatly improve computer performance. 
  • Make sure your wireless card supports 802.11b or 802.11g wireless networking and WPA2 authentication (most new laptops will support these features). If your computer does not support these standards, you may not be able to connect to our network via wireless.  Do not assume your dorm room will have wireless access. The Macalester campus has wireless in most areas, but not all.  
  • All dorm rooms have one wired network jack per occupant.  A free Ethernet cable can be picked up from the ITS Help Desk, so you won't need to bring one with you.  
  • Macalester ITS provides several software packages to students.  However, we do not provide Microsoft Office or another word processing suite.  The Highlander Store sells copies of Microsoft Office,  but we do not require that you use Microsoft's software.
  • We require that your computer have an antivirus program installed.  Macalester provides Symantec Antivirus to students at no cost.  Although we do not require that you use Symantec as your antivirus program, we strongly encourage it.
Make sure your computer is in working condition before arrive. Turn your computer on and run all software updates.  For more information about preparing your computer for Macalester's network, please visit Once You Arrive: Getting Connected


What to bring to campus

    In addition to your computer, we recommend that you bring the following:  
  • Bring all the CDs and DVDs that came with your computer, including restoration CDs, software installation CDs, printer drivers and other hardware drivers. The Help Desk may need this software to assist with computer repairs, and we cannot legally install software or your operating system without them.
  • If you are a laptop user, bring a laptop security cable 
  • A power strip with a surge protector. 
  • An external hard drive is strongly recommended for regular computer backups. 
  • A USB flash drive for easy data transfer.
  • DO NOT bring wireless hubs, switches and wireless printers to campus. These devices often cause problems for others on our network. ITS reserves the right to bar problematic devices from our network, and we do not support wireless devices other than computers.

Information Technology Services (ITS) staff will make reasonable efforts to support computers that meet or exceed all of these baselines. If yours does not, you may still try to use it—but our support mission is explicitly limited to these baselines.

If you have questions about this information, please contact the Help Desk:

ITS Help Desk
314 Humanities
(651) 696-6525
helpdesk@macalester.edu.

 

 

 


 

 

Macalester College · 1600 Grand Avenue, St. Paul, MN 55105  USA · 651-696-6000
Comments and questions to ITS Web Group