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Documentation
Support documentation
Help Desk Form
Contact the Help Desk
FAQ
Frequently Asked Questions on Google Apps for Macalester
Migration
Migrating OCS E-Mail Into Google Apps
Background
How Did We Choose Google Apps?
Help
Desk
Humanities 314
651-696-6525
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Google Apps for Macalester College
Previous postings are archived in reverse chronological order in the right-hand column, under 'Google Apps Progress.'
07/02/08, Mail Migration Status Report
We are still in the process of migrating email messages from OCS to Google Apps. This is a rather laborious and time consuming procedure, and we greatly appreciate your patience in this endeavor.
If you have any questions regarding the migration, please direct them to the Help Desk (email helpdesk@macalester.edu or call x6525).
06/27/08, Google Email and Time Zone Problem
The time zone glitch that we have previously notified you about affects you even if you are only using Google Apps email. Google Email and Calendar are tightly integrated. Therefore. you need to check the time zone in your Calendar settings. Why? Because you probably don't want to be an hour early to meetings.
For example: Someone invites you to a meeting from either on or off-campus. If your calendar time zone is incorrect, Google Email sees that, and will change the time appearing in the email invitation to match your incorrect time zone. Thus, even if you don't use Google Calendar, it is very important to go in and check you calendar settings.
To check your settings, use the instructions at this link.
If you have already done this check, or corrected this before, you don't have to do it again. If you have any questions, please call the ITS Help Desk at x6525.
06/25/08, Mail Migration Status Report
The completion of the migration of email from OCS to Google is beginning this evening. OCS will be unavailable between the hours of 10:00 PM and 6:00 AM to do this migration. This downtime will continue every day until the mail migration is completed. 06/09/08, Google Email Template Class
Do you need to create and use templates in your e-mail? For example, do
you often have to send out the same message to multiple people, with
just one or two items changed? We are offering an informal class on how
to build and re-use templates in Google's Email. No signup is
necessary, just come to Humanities 302 at 10:30 AM on Thursday, June 19.
If you have questions or would like more information on this class,
please call Bonnie Alexander at x.6625 or e-mail her.
06/05/08, PDA-Google Consultation Services Now Available
Since June 1, Google Calendar has been Macalester College's official
shared calendar and scheduling tool. Some staff and faculty have
handheld devices, such as Personal Data Assistants (PDAs) or Smart
Phones (e.g. BlackBerrys, iPhones or Treos) that they would like to
synchronize with Google Calendar. We have information on recommended
smart phones, and how to configure your phone or PDA to sync with Google
Calendar in our Google FAQ. If you have difficulty setting up your PDA
or Smart Phone, the ITS Help Desk can offer consultation service in
person in Humanities 314, or you can schedule an appointment to help you
configure your handheld device in your office. The Help Desk may be
reached at x.6525 or at helpdesk@macalester.edu.
06/04/08, Mail Migration Status Report
We have not forgotten you, nor your need to have your old OCS e-mail
migrated into Google! Some problems emerged while migrating the mail of
our volunteers, and we are working to resolve these problems before we
attempt to manually migrate all remaining mail. More information will be
forthcoming on or before Wednesday June 18. In the meantime, OCS
remains fully accessible - you can still get to important messages here,
and can print them or even mail them to yourself if you choose.
Help Is Available
As we make the transition to Google Apps, some of your colleagues have
generously volunteered to assist you. They will not be able to answer
every question, but are willing to try and help. Here are their names
and buildings or areas. If you do not see a volunteer listed for your area,
please contact the ITS Help Desk, at x.6525 or helpdesk@macalester.edu.
2nd Weyerhaeuser, Tivey (x.6211)
1st Weyerhaeuser, Lloyd Cledwyn (x.6594)
Ground Weyerhaeuser, Brad Lindberg (x.6465)
Old Main, Michael Nelson (x.6761)
Carnegie, Brad Belbas (x.6887)
Humanities and Janet Wallace Fine Arts complex, Alison Sommer (x.6084)
Olin-Rice, Adam Nave (x.6016)
Athletics, Glenn Williams (x.6173)
Library, Ron Joslin (x.6522)
77 Mac, Abraham Noel (x.6436) and Kate Walker (x.6562)
Student Services offices, Jim Hoppe (x.6990)
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Google Apps Progress
Google Apps Implementation progress reports and archives
06/25/08, E-Mail Migration Update. More..
06/19/08, More Google Calendar Orientations More..
05/30/08, Google Calendar Is Here! More..
05/28/08, E-Mail Migration Update. More..
05/21/08, Calendar Change Notes. More..
05/15/08, E-Mail Migration Updates. More..
05/14/08, Mail Migration Notes. More..
05/13/08, Happy New (Google) Year! More..
05/08/08, Sign Up to Migrate Your E-Mail! More..
05/02/08, May Google Orientation Sessions. More..
05/02/08, E-Mail Migration Strategy. More..
Postings before May 2008 are available here.
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