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Vanguard Travel

Celebrating 40 Years - 1968 to 2008

Our office will be closed at 1 pm on December 24, all day on December 25, and closing at 5 pm on December 26 and December 31. In the event of an emergency while our office is closed, please contact Vanguard's Travel Support Center at 1-888-595-1871 and give them ID code Z5Y.

Website: http://www.vanguard-travel.com for all of your travel needs.

Self-Registration for Cliqbook is here.
It is as simple as clicking on the link below and filling in the required information.
http://app2.outtask.com/registration/register_form.asp?regcode=ACTC

Cliqbook has released a new automated enhancement to help users who have forgotten their password.
You will now notice a new link in red on Cliqbook's log-in page called "Forgot your password?". By clicking on this link, the user will have two options. Option #1: Have Cliqbook send an email with a password hint the user set up originally. Option #2: Have Cliqbook send an email with a link for the user to reset their password. If you have any questions, please contact Skip Trumble at (952) 392-3135.

Training Documents

Travel Arranger View Enhancements

Cliqbook - Clone and/or Share trip feature

Cliqbook Quick Reference Guide 2009

e Guide 2009Travel Profiles
Please remember to review and update your personal travel profile with Vanguard Travel at least once a year. This ensures that we have the most up to date information on travel preferences, contact information, travel program numbers, etc. If you are using Cliqbook, you can review and update your profile at www.concursolutions.com

Vanguard Travel Unlimited, Inc.
8421 Wayzata Boulevard
Suite 100
Golden Valley, MN 55426

Main Business Line: (763) 746-8877
Main Fax Line: (763) 746-8876
Corporate Reservations: (763) 225-8730
Group Department: (763) 225-8763
Leisure Travel: (763) 225-8777

Contact Information
(Phone Numbers)

Vanguard Travel Updates and News

May 2009

New TSA requirement for air travelers
A new TSA security screening procedure will soon require that all passengers provide additional personal information at the time airline reservations are booked. Please click here to read details.

Important Announcement Regarding Unused Tickets on File for Delta and Northwest
In an effort to streamline operating processes, Delta and Northwest have announced that wholly unused tickets on file with either carrier may now be applied to the purchase of a ticket on the other carrier. Example: if you have a wholly unused ticket on file from Delta as a result from a canceled trip, you may now apply it toward the purchase of a new ticket where the flights are operated by Northwest. The penalty fee and any additional airfare would be collected at the time of reissue. The reissue is subject to the rules of the fare. Vanguard’s travel counselors will identify at the time of booking if any unused tickets are on file and if the reissue rules allow for an exchange. Tickets are still non-transferable and my only be applied towards the traveler on the ticket.

AirTran Starts Service between Minneapolis/St. Paul and Milwaukee
On May 5th, AirTran began a daily nonstop flight between Minneapolis/St. Paul and Milwaukee. By the end of the month AirTran will increase their service to three nonstop flights each day in an effort to expand in Milwaukee.


Midwest Airlines to Change Terminals
Beginning June 1st, Midwest will move from its current location at the Humphrey Terminal to the Lindbergh Terminal at MSP. Midwest Airlines said the move will mean that customers will experience quicker and more convenient connections and additional flight options with Delta Air Lines.


New Passport Rules for Entering the U.S by Land or Sea
Beginning on June 1st, most U.S. citizens entering the United States at land or sea ports of entry will be required to have a passport, passport card or other Department of Homeland Security-approved travel document. This also applies to all Canadian citizens entering the U.S. by land or sea ports. For a list of acceptable travel documents, visit DHS.gov. Due to the new rules and the approaching summer travel season, delays in passport issuance are to be expected. We advise travelers to double-check the expiration date of their passports, to apply for new passports early and to make certain that they have all the documents they will need in order to re-enter the United States.


Baggage Fee Updates
Delta/Northwest, US Airways, and Alaska Airlines have made changes to their checked baggage fees. Please see the attached grid regarding each airline’s fees.

April 2009

American Airlines Announces Summer Fare Sale
For travel now through June 24, American Airlines is offering low fares starting at $36 each way (based on a roundtrip purchase). The fare sale ends May 3. Please contact your Vanguard Travel Counselor at 763-225-8730 if you would like to purchase a ticket.

*Sample fares are:

Los Angeles – San Francisco $36
Dallas/Fort Worth – Little Rock $48
Chicago – St. Louis $48
New York City – Raleigh/Durham $56
Austin – Los Angeles $70
Miami – New York City $78
Miami – Montreal $149
*These fares are for travel through June 24. Fares are each way, based on roundtrip travel. A 14-day advance purchase is required. Sale fares shown are valid for travel Tuesday, Wednesday and Saturday; other days are subject to higher fares. Taxes, fees, and conditions apply.

Southwest Airlines to Add Daily Flights to Denver from Minneapolis/St. Paul
Starting May 26, Southwest will offer three daily nonstop round-trip flights from the Humphrey terminal to Denver. From Denver, travelers can fly nonstop to 32 cities. The one-way fare will begin around $89, not including taxes and fees.


Southwest Airlines to Begin Service from New York’s LaGuardia Airport
Southwest will begin service from New York’s LaGuardia airport on June 28. The airline will operate five daily flights to the Chicago Midway airport and three daily flights to the Baltimore-Washington International airport. From Chicago and Baltimore, Southwest will connect to dozens of other destinations.


Hertz Acquires Advantage Rent A Car
Hertz completed a $33 million acquisition of Advantage Rent A Car. Hertz advised that it plans to operate 20 Advantage locations, including Orlando, Denver, Phoenix, San Diego, Los Angeles, Maui and Honolulu. The acquisition will increase Hertz’s presence in leisure markets and will also give the company another brand to sell to corporate accounts.

March 2009

Vanguard Travel and the Westin Minneapolis Hotel
Vanguard Travel is excited to announce a partnership with the Westin Minneapolis hotel. This luxury hotel is located in the heart of downtown. Our partnership allows us to offer a discounted rate of $209 for their Traditional room category (the regular rack rate for this room category is $259). Rates are based on availability and must be booked by Vanguard Travel. To make your reservation and secure this special rate, please contact an agent at Vanguard Travel. If you are a Cliqbook user, the rate is accessible via Cliqbook.
For information on the Westin Minneapolis hotel, please visit: Westin Minneapolis.

Vanguard Travel Launches New Website
Vanguard Travel is pleased to present our new website. Please visit www.vanguard-travel.com to learn about all of our services and check back for regular travel news updates.


Vanguard Travel Announces Park ‘N Fly Discounted Rates
Vanguard Travel has partnered with Park ‘N Fly to offer discounted rates at 14 of Park ‘N Fly’s facilities. These discounted rates can be booked on our website under Travel Tools/Reserved Parking. If you’re a Cliqbook user, Park ‘N Fly can be booked on Cliqbook at the end of your booking process when reserving flights.


Sun Country Announces New Destinations
Beginning May 1, 2009, Sun Country will offer non-stop service from Minneapolis/St. Paul to Boston, MA, with daily flights, Sunday through Friday, through September. Additionally, beginning May 11, 2009, Sun Country will fly non-stop from Minneapolis/St. Paul to Branson, MO. The flights will be on Mondays, Wednesdays, and Saturdays.


US Airways Brings Back Free Drinks
On March 1st, US Airways reverted to its former policy of offering free drinks (sodas, juices, coffee, tea, and water) to their coach class passengers all US Airways and US Airways Express flights.


United Airlines Goes Cashless for Onboard Purchases
Beginning March 23, 2009, United Airlines will accept credit and debit cards for onboard purchases. United will no longer accept cash for onboard purchases on flights within the U.S. and on flights to and from Canada, Mexico, Central America, and the Caribbean after the spring break season. United will accept cash and credit on flights around the rest of the world. The airline will continue to be cash-only on its United Express regional flights.

February 2009

Delta Introduces Account-Linking and Mileage-Transfer
Delta SkyMiles and Northwest WorldPerks members can now link their frequent flyer accounts and transfer miles between both accounts at no charge. Members who have SkyMiles and WorldPerks accounts can visit delta.com or nwa.com to link their accounts and transfer any amount of miles into either account on an unlimited basis. Both accounts will remain open and functioning until late 2009 when Delta plans to merge the two programs in 2010. Those who link their accounts by March 15, 2009 will earn 500 bonus miles.


New Passenger Data Requirements
The Department of Homeland Security developed a new program called Secure Flight. Through the Secure Flight program, the TSA will assume from the airlines the responsibility for conducting prescreening of passenger information against federal government watch lists. The required data that Vanguard Travel will collect from each traveler is: passenger’s full name (including middle name) as it appears on the ID used to pass through airport security, date of birth, and gender. The Secure Flight program will start sometime early this year and additional details will be communicated as they are received.


Southwest Service in Minneapolis/St. Paul
Starting March 8, 2009, Southwest Airlines will offer daily departures between Minneapolis/St. Paul’s Humphrey Terminal and Chicago Midway. From Chicago Midway, Southwest Airlines flies nonstop to 47 cities.


Starwood Preferred Guest Program
Starwood introduces a new promotion where travelers can earn bonus points for stays at participating Starwood properties now through April 30, 2009. You must register for the program and registration must take place by March 31, 2009. Visit www.spg.com/nights to register and to learn more about the promotion.


Change of Entry Requirements to the USA
British travellers planning to travel to the United States under the Visa Waiver Program (VWP) must now provide details online 72 hours prior to travel on an Electronic Travel System known as ESTA. An ESTA, once obtained, will be valid for a period of two years, or for the validity of the traveller’s passport (whichever is shorter). To register, visit https://esta.cbp.dhs.gov.

January 2009

Delta Announces 2009 SkyMiles and WorldPerks Benefits
Delta has announced Elite and reward changes to both Delta SkyMiles and Northwest WorldPerks programs to better align member benefits. Beginning in 2009, members can reach Elite status by flying a designated number of flight segments or a designated number of miles on either Delta or Northwest operated flights. To view complete details of the program, please visit www.delta.com.
Level 2009 Qualification Requirements
Silver 25,000 Elite Qualifying Miles or 30 Qualification Segments
Gold 50,000 Elite Qualifying Miles or 60 Qualification Segments
Platinum 75,000 Elite Qualifying Miles or 100 Qualification Segments


Sign-Up for Travel Alerts on NWA.com
Vanguard Travel encourages all travelers to sign up online for automated Travel Alerts offered by Northwest Airlines. Vanguard will also notify you directly either by phone or email, depending on the advance notice provided. With the airline Travel Alert notification feature acceptance you will be notified electronically if your flight has a last minute schedule change or is canceled. This is very helpful for those flights that are changed or canceled last minute or over a weekend and holiday. To subscribe go to www.nwa.com and under My NWA Info enter your WorldPerks Number, Last Name, and Pin. Select My Travel Alert Preferences from the drop down box and select the alerts you would like to receive and update the information by entering in your email address and/or phone number.


Minneapolis-St. Paul Airport Offers Paperless Boarding Passes
Passengers flying on non-stop Delta or Northwest flights out of the Minneapolis-St. Paul airport can now download boarding passes to their cell phones or PDA’s. Passengers must check in at nwa.com or delta.com (the check-in link can also be found on your Vanguard Travel E-invoice). The electronic boarding passes contain a two-dimensional barcode encrypted with specific passenger and flight information. At security checkpoints, TSA workers will scan the barcode on the cell phone or PDA screen using a handheld device.


Starwood Hotels to offer Clear Access to their Loyalty Program Members
Starwood Hotels and Resorts Worldwide completed a deal to offer their preferred guest Platinum members a free annual membership and their Gold members a complimentary three-month trial to the Clear Registered Traveler program. Clear and Starwood will begin to send out the offer to the preferred guests this month and registration must take place by February 28, 2009.


United is Selling Access to Priority Lines
United is offering coach passengers access to the priority lines at select U.S. airports. The new product, called Premier Line, is available for a $25 fee each-way and lets travelers skip to priority lines at check-in, security, and boarding. Premier Line can be purchased at www.united.com during online check-in. It is available at the following airports: Boston Logan, Chicago O’Hare, Denver, Los Angeles, Minneapolis-St. Paul, New York LaGuardia, Newark, Orange County, Portland (Oregon), San Diego, San Francisco, Seattle-Tacoma, Washington Dulles, and Washington Reagan National.


Advantage Rent-a-Car Closes Locations and Files for Bankruptcy
Advantage Rent-a-Car has filed for bankruptcy protection and closed about 40% of its retail locations in the U.S. The company is currently considering strategic alternatives and will continue to run its remaining locations until further notice.

December 2008

United Modifies Bag Fees
United’s checked bag fees are $15 for the first checked bag and $25 for the second checked bag. United had originally proposed the fee for the second bag to increase to $50, but has decided to align their fees with the major network carriers. Fees are for travel each way.


AirTran Adds Fee for First Checked Bag
Effective on all flights starting December 5, 2008, AirTran has added a $15 fee for the first checked bag. This fee is in addition to the $25 fee for the second checked bag. Business class travelers and members of the airline’s rewards clubs are exempt from the extra charges for first and second checked bags. Fees are for travel each way.

Delta Expands International Destinations in 2009
Delta is adding 15 new international routes to Europe, Asia, and Africa for summer 2009, which includes service to 12 destinations not flown by any other U.S. carrier. For a complete list of the destinations, visit www.delta.com.


Hertz Brings Low-Cost Option to More Airports
Hertz has introduced their low-cost product called Simply Wheelz. Simply Wheelz has been at the Orlando airport since 2007, and after a successful year, the Simply Wheelz brand has been expanded to the Los Angeles, San Diego, Miami, West Palm Beach, and Las Vegas airports. Car rental reservations for the Simply Wheelz brand can be made directly with your Vanguard Travel Counselor. At time of pick-up, renters will use the self-service kiosk at the airport to print out the rental agreement before proceeding to the vehicle.

Avis Budget Increases Rental Rates
On December 1, 2008, Avis Budget Group implemented increased rates for airport and some off-airport locations. The rate increased by $3 per day and $20 per week. The increase excludes customers covered by corporate account agreements or other special arrangements.

November 2008

Northwest Airlines Expands E-Boarding Passes to Detroit
Northwest customers traveling non-stop from Detroit or Indianapolis to cities within the U.S. can choose to take advantage of E-Boarding Passes, by using a PC or a handheld mobile device. Passengers must check in at nwa.com (this link can also be found on your Vanguard Travel E-invoice). E-Boarding Pass incorporates passenger travel details on an industry standard mobile barcode that is sent directly to hundreds of handheld devices and mobile phones in the form of an e-mail, WAP push/link or MMS message. Passengers choosing E-Boarding Pass no longer require a printer or kiosk to print their boarding pass. They can receive their E-Boarding Pass and precede directly to airport security checkpoints.


Delta Adds First Bag Fee and Lowers Second Bag Fee
Delta Airlines has modified its policy for checked baggage to align it with Northwest’s policy. For tickets issued after November 5, 2008 for travel on or after December 5, 2008, Delta will impose a $15 fee for the first checked bag and a $25 fee for the second checked bag, for travel within the United States, U.S. Virgin Islands, or Puerto Rico. Delta's current bag fees (first bag free and second bag $50) will remain in place until December 4, 2008. Customers that purchase tickets on or before November 5, 2008 for travel on or after December 5, 2008, are subject to Delta’s current bag fees. Those exempt from this fee are those traveling in first, business, or full coach fares, SkyMiles Medallion and Northwest WorldPerks Elite members, and U.S. Military personnel on active duty. Fees listed are for each-way.

Alaska Airline’s New Service between Minneapolis/St. Paul and Seattle
On October 26, 2008, Alaska Airlines started new service between Minneapolis/St. Paul and Seattle. The new service consists of two daily, non-stop flights. To celebrate, Alaska Airlines is offering double miles on their Mileage Plan program from now through December 31, 2008. To sign up for the Mileage Plan program, visit www.alaskaair.com. Registration is required prior to the first qualifying flight.


Southwest Airlines Announces Schedule and Fares
Today, Southwest Airlines announced their new non-stop schedule between Minneapolis/St. Paul and Chicago Midway. Flights begin March 8, 2009 and fares range from $69-$164 one-way, taxes and airport fees not included. Contact your Vanguard Travel representative for schedule and fare information.


The Link@Sheraton is coming in December 2008 to the Sheraton Minneapolis West
The Sheraton Minneapolis West hotel is excited to announce their newly expanded lobby area, Link@Sheraton. The Link offers more than just lobby space, it offers a new way to connect. The new lobby includes a TV area, work station, communal area, media console, and free WiFi, while enjoying many food and beverage options. To view a video of the Link@Sheraton, visit: http://showcase.iceportal.com/spgvideo/.

Hertz Announces On-Line Check-In
Hertz’ new service is for customers who are not already Hertz Gold Service members. When the rental reservation is confirmed, go to www.hertz.com and select "Reservations" and then "On-Line check-in”. The page will request your confirmation number and last name. You can print off your confirmation and take it with you when renting at the Self Service Kiosk. Once you are at the rental location, slide your credit card at the Self Service Kiosk and a rental agreement with the stall number will be printed on the form and you can go directly to the car. There will be no need to sign a rental agreement or show a credit card.


Budget Introduces E-Receipts
Fastbreak members with Budget will now receive their rental receipt via email within 24 hours after returning the vehicle. All travelers need to do is ensure their email address is included in their Fastbreak profile.

October 2008

Sun Country Files for Bankruptcy Protection
On October 6, 2008, Sun Country filed for bankruptcy protection. Sun Country advised they do not anticipate any disruptions and expect to operate business as usual. Sun Country said they would continue to fly their regular schedule.


Southwest Airlines Coming to Minneapolis/St. Paul
Beginning in March 2009, Southwest Airlines will offer daily departures between Minneapolis/St. Paul’s Humphrey Terminal and Chicago Midway. From Chicago Midway, Southwest Airlines flies nonstop to 47 cities.


Southwest Airlines to Offer Dedicated Passenger Security Lanes
By the end of October, Southwest will offer dedicated security-screening lanes to A-List loyalty program members and holders of Business Select tickets. The front-of-the-line access will be available at Dallas Love Field, Phoenix Sky Harbor, Denver International, San Francisco International, Los Angeles International and John Wayne Airport in Orange County, California. Customers must present their A-List card or a Business Select boarding pass at the security checkpoint once the lanes are active.


Delta Airlines to Add First Class to Shuttle Flights
Starting December 1, 2008, Delta will offer a first class cabin on their MD-88 Shuttle fleet. The new configuration will offer 14 seats in first class and 128 seats in coach. Delta’s open-seating policy on Shuttle service will remain in place for both classes. SkyMiles Medallion members will be eligible for complimentary upgrades on the Shuttle flights. Delta Shuttle offers 30 flights daily between New York LaGuardia Airport and Boston, and 30 flights daily between New York LaGuardia Airport and Washington Reagan National Airport.


Frontier Airlines Adds Fee for First Checked Bag
For tickets purchased on or after September 13, 2008, Frontier Airlines will charge a $15 fee each way for the first checked bag for travel on or after November 1, 2008. This fee is in additional to the $25 fee each way for the second checked bag and applies to all Frontier flight routes. Elite frequent flyers and those confirmed in a first or business class ticket are exempt from the fee.


United Airlines Increases the Second Checked Bag Fee
For travel beginning November 10, 2008, United will charge a $50 fee each way for the second piece of checked luggage for travel within the U.S., Puerto Rico, U.S. Virgin Islands, and Canada. Confirmed first and business class tickets, Premier frequent fliers, and active military personnel traveling on orders are exempt from this fee.


Air Canada Changes Fee for Second Checked Bag
Effective September 23, 2008, Air Canada eliminated the $25 fee for checking a second bag for travel within North America on Tango and Tango Plus fares.

CHECKED BAGGAGE POLICIES
Refer to list to clarify checked baggage charges.

Sun Country Airlines
Vanguard Travel would like to inform you and keep you in the loop of the current news at Sun Country Airlines.

Earlier this week Sun Country announced a pay deferral of 50% for all employees through the end of the year. On 10-3, 2008 Sun Country employees received an email from the vice president and general council indicating the possibility that the carrier may have no other alternative than to shut down or furlough some employees as soon as December 1 if they are unable to secure loans. Vanguard Travel will follow up and send additional information as it becomes available.

STATEMENT FROM SUN COUNTRY AIRLINES
October 2, 2008

In response to questions regarding Sun Country Airlines communication to the employees regarding the WARN Act, this communication was sent out in compliance with federal law and was released on a contingency basis. Federal law requires 60 days notice in the event of a shutdown or a major layoff. While Sun Country has no plans to shut down or institute a major layoff, we wanted to be sure we are in compliance with federal law in light of the recent developments at our parent company.

We want to be clear that Sun Country customers have nothing to worry about if they have purchased a ticket on the airline.  We are meeting our financial obligations and have every confidence we will continue to fly.  Our credit card bank retains the funds until the passengers fly and would refund those funds if for some reason any flights were cancelled.

We have been very open about the financial challenges we face since the situation with our parent company developed last week. However, over the past week we have made progress in negotiating with vendors and identifying additional sources of revenue. We have taken the very difficult step of instituting a pay deferral but have received employee support during this challenging time.  The management and employees feel very confident about the future of our great airline.

September 2008

Sun Country to Charge for First Checked Bag  
For passengers who have purchased coach class tickets on or after September 5, 2008 and for travel on or after October 1, 2008, Sun Country will charge a $12 fee one-way for the first checked bag. This new fee is in addition to Sun Country's fee of $25 one-way for the second piece of checked luggage for tickets purchased on or after May 5, 2008. First class passengers, U.S. Military, and unaccompanied minors are exempt.   For complete details on each airlines policies and fees, please visit their website.

Continental Airlines to Charge $15 for First Checked Bag
For tickets purchased on or after September 5, 2008 for travel starting on or after October 7, 2008 and within the U.S., Puerto Rico, U.S. Virgin Islands, and Canada, Continental will charge $15 for a first checked bag. The fee will not apply to elite members of their frequent-flier program, travelers in first or business class, customers traveling on full-fare economy tickets, or military personnel and their families traveling on official orders. Bags that exceed weight and size restrictions could be subject to additional fees. 

American Airlines Offers In-Flight Internet Access
On August 20, American Airlines became the first U.S. airline to offer in-flight broadband service. This service is now available on about 28 flights a day, served by their 767-200 fleet, and on nonstop flights between New York and San Francisco, New York and Los Angeles, and New York and Miami. It will be available to customers as a fee-based service in all cabins. The charge is $12.95 on flights more than three hours and includes full Internet access. 

July 2008

Vanguard Travel’s New E-Itinerary
By now you have most likely noticed our new and improved e-mail itinerary. Enhancements include being able to use the Reply feature to communicate directly with the booking agent and a link to the airline’s website for online check-in.  We will keep you informed as additional future enhancements to the e-mail itinerary are implemented. 

Northwest Airlines to Add Fuel Surcharge
Northwest Airlines will add fuel surcharges of up to $80 for many domestic round-trip tickets.  A company spokeswoman says the surcharge will apply for travel to about 7,000 city pairs beginning January 10, 2009.  Northwest is matching surcharges added by competitors in those markets and has already added fuel surcharges in other markets.

Northwest Airlines Allows Pre-Payment of Luggage Fees on nwa.com
Northwest Airlines has enhanced online check-in at www.nwa.com, to allow customers to pre-pay charges for checked luggage.  While checking in online, Northwest customers traveling in the U.S. may select the number of bags they intend to check and pre-pay any applicable luggage fees with a credit card.  Changes to the number of pre-selected bags will be allowed at an airport self-service check-in kiosk.  Luggage charges will not be applied until luggage tags are printed at the airport.

Delta Airlines to Offer WiFi on all U.S. Flights
By next year, Delta plans to have every aircraft in its domestic fleet fitted with hardware to allow in-flight WiFi access.  The service will be offered at flat rates: $9.95 for flights under three hours; $12.95 for longer flights.

Hertz Car Rentals
Renters with Hertz will need to be aware that the company will now obtain credit and debit card authorization for the estimated rental charges, plus an additional $200 to cover incidentals (unanticipated additional charges).  The $200 authorization will not be charged unless unanticipated additional charges have been incurred.

Northwest Airlines Increases Ticket Change Fees
Effective July 9, 2008, the change fee for domestic non-refundable tickets will increase from $100 to $150. International ticket change fees will increase by an additional $50 to $150 per ticket, depending on class of service and other restrictions.

Airlines Announce Flight Reductions
Northwest plans to cut capacity by 8.5% to 9.5% in the fourth quarter.

Delta airlines plans to cut capacity by 13% by the second half of 2008.

Air Canada will cut capacity by 7% this fall.

Continental will reduce capacity by 6.4% in the fourth quarter, starting September 3.

US Airways will cut capacity by 6% to 8% by fourth quarter.

American Airlines will reduce their departures from Chicago O’Hare, Dallas/Ft. Worth, New York LaGuardia, and St. Louis.

Hertz Announces Program on Returning Rentals without Refilling the Tank 

Starting July 1, 2008 Hertz will charge the market rate for gasoline plus a $6.99 refueling fee when customers return a rental with a gas tank that is only partially full. Previously, customers were charged about $7.50 a gallon when the rental was returned with a partially empty gas tank. Customers can still refuel the rental before returning it. The new program will be available at all airport and off-airport Hertz locations in the U.S., Canada, Puerto Rico, and St. Thomas.

Frontier Airlines Adjusts Their Baggage Fees
For tickets purchased on or after June 10, 2008 Frontier Airlines will now charge $25 for checking a second bag. Oversized and overweight baggage fees increased from $50 to $75.

Virgin America Announces New Flight
Effective September 4, Virgin America will operate a daily flight between Las Vegas and New York-Kennedy airports.

Sun Country Announces New Form of Payment for In-Flight Purchases
Effective June 17, 2008 Sun Country will only accept Visa and MasterCard credit and debit cards for in flight purchases. Items available for sale onboard Sun Country flights include snacks, sandwiches, candy, premium beverages, space-available first-class upgrades, headphones, and pillow/blanket sets. Cash and checks will no longer be accepted on board after June 17, 2008

Northwest Airlines to Charge for First Piece of Checked Luggage
For coach class tickets purchased on/after July 10, 2008 for travel on/after August 28, 2008 Northwest Airlines will charge a fee of $15 each-way for the first piece of checked luggage and $25 each-way for the second piece of checked luggage. Northwest’s Elite customers, SkyTeam Elite customers, and passengers booked in full fare classes may check two bags free of charge. First class customers may check up to three bags free of charge.

United Airlines Announces a New $15 Fee for First Checked Bag  
For domestic economy class tickets purchased on or after June 13, 2008, United Airlines will be charging $15 each way ($30 roundtrip) for the first checked bag. This new fee applies to customers traveling within and between the United States, Canada, Puerto Rico and the U.S. Virgin Islands on or after August 18, 2008. United's first bag fee is in addition to its previously announced $25 second bag fee ($50 roundtrip), which went into effect May 5, 2008. Exceptions to the new baggage fee include: full-fare economy tickets, first or business class passengers, and elite frequent flyers.    

US Airways Announces a New $15 Fee for First Checked Bag and Domestic Economy Class Beverage Service  
US Airways has announced that customers who book economy class tickets for travel on or after July 9, 2008, will be charged $15 each way ($30 roundtrip) for the first checked bag. The new fee applies to customers traveling within the United States, to/from Canada, Latin America, and the Caribbean. US Airways' first bag fee is in addition to its previously announced $25 second bag fee ($50 roundtrip), which went into effect May 5, 2008. Exceptions to the new baggage fee include: all Dividend Miles Preferred Members (Silver, Gold, Platinum and Chairman's Preferred), confirmed First Class and Envoy Class passengers at the time of check-in, and Star Alliance Silver and Gold Status members. The following customers will also be exempt from paying the fee: military personnel on active duty, unaccompanied minors and passengers checking assistive devices.
Effective August 1, 2008, US Airways will implement a $2 fee for all non-alcoholic beverages (including sodas, juices, bottled water and coffee) in its domestic coach cabins. Alcoholic beverages will also increase to $7 (currently $5). Complimentary beverages will continue to be served in domestic First Class, US Airways Shuttle flights, trans-Atlantic Envoy and trans-Atlantic economy class. Unaccompanied minors will also receive complimentary non-alcoholic beverages

Northwest Airline’s Unaccompanied Minor Policy
Below are some bullet points of the rules for Northwest’s Unaccompanied Minor service. For complete details regarding the policy please contact your Vanguard Travel agent or visit http://www.nwa.com/services/onboard/minor/.

Any child age 5 through 14 traveling without an adult 18 years of age or older must participate in the Unaccompanied Minor Program. All rules and fees apply.

Children ages 5 through 7 may fly unaccompanied on nonstop, direct flights only, even when traveling with another child age 8 through 17 (no connections that change planes allowed).

Children ages 5 through 14 will not be accepted on red-eye flights.

Children ages 5 through 14 will not be accepted on the last direct flight of the day.

Children ages 8 through 14 will not be accepted on the last connecting flight of the day. 

Overnight stay itineraries are prohibited. 

Red-eye flights are defined as departures between 9:00 p.m. and 5:00 a.m. local time. The following are exempt from the red-eye restriction:   

• International Flight    
• Domestic short-haul flights (2 hours or less)     
• Flights to and from Alaska and Hawaii

American Airline’s new Chicago to Moscow Service
On June 2nd, American Airlines launched service between Chicago O’Hare and Moscow’s Domodedovo Airport. They will use Boeing 777s that seat 247 passengers in three classes of service, 16 in first, 37 in business, and 194 in economy. 

Starwood’s New Lifestyle Brand Opens First Hotel
Starwood’s new lifestyle brand opened their first property at the entrance to the Montreal Trudeau International Airport. Aloft Montreal Airport is a 136-room hotel which features guest rooms with loft-like accommodations. Aloft is planning to open hotels this year in Chicago, Minneapolis, Philadelphia, Lexington, MA, Ontario-Rancho Cucamonga, CA, Rogers-Bentonville, AR, and Beijing.

Body-Scanning Machines at Select U.S. Airport
The Transportation Security Administration has started using body-scanning machines on travelers chosen at random in Albuquerque, Baltimore, Denver, Los Angeles, and New York’s Kennedy airport. The machines will be added to airports in Dallas, Miami, Detroit, and Las Vegas later this month. By the end of the month 38 machines will be in use.

American Airlines Will Charge for Checked Luggage
American Airlines announced that as of June 15, most passengers will need to pony up $15 for their first checked bag.

American Airlines said the move, a potential game changer for the industry, is part of an effort to deal with the skyrocketing price of oil. American also said that it will cut U.S. capacity -- the number of available seats per miles flown -- by between 11% and 12% in its fourth quarter compared with the same time period last year. That's far more than the 4.6% reduction American had forecast just one month ago.

American also announced it is raising fees on numerous other services, such as transporting an unaccompanied child or a pet, or changing a ticket. The airline said the new fees could generate hundreds of millions of dollars a year.

But the new bag fee especially could lead to a frustrating and costly summer for travelers. If other airlines match the fee, many passengers who used to check bags may try to bring fat suitcases aboard to avoid the fees, complicating boarding. Infrequent travelers not aware of the new fees will get a surprise when they get to the airport.  Satisfaction with airlines, which is already at record low levels, could drop even further.

American won't charge the new fee to passengers on international flights, those paying full fares or those who are very high mileage members of its frequent-flier program. The bag fee will take effect on tickets bought June 15 or later. 

Alaska Airlines Adding Service To Twin Cities
Beginning in October, Twin Cities travelers will have the option of twice-daily non-stop service to Seattle on Alaska Airlines.  Northwest Airlines currently offers six non-stops and Sun Country offers another two.

Alaska is also adding once-daily flights between Seattle and Kona, Hawaii, starting in November.  However, if you think you’re going to find a great deal from the Twin Cities to Kona on Alaska, you’ll need to overnight in Seattle in each direction.

The new flights go on sale today.  To inaugurate the new service, Seattle-based Alaska Airlines is offering introductory one-way fares of $139 between Seattle and Minneapolis and $229 between Seattle and Kona. 

Select Your Security Line
In the name of speed and efficiency, Minneapolis-St. Paul International Airport passengers can self-select a security lane: expert travelers, casual travelers and -- in the slow lane -- families.  Just one of the airport's six security checkpoints will test the program, which was first tried in two cities earlier this year and has already expanded to more than a dozen airports. Passengers get to choose the lane themselves.

"The expert lane is for frequent fliers and those who are very familiar with our screening procedures," said Carrie Harmon, spokeswoman for the Transportation Security Administration (TSA).

While frequent fliers know all of the rules and want to move as rapidly as possible through security, many parents traveling with small children need more time to fold strollers and get lots of shoes off and on.

"We heard from expert travelers that it's sometimes stressful for them to be behind people who are not so familiar with the screening process," Harmon said.

In addition, she said, some families "appreciate a lane where they don't feel pressured to get through as quickly and can get special assistance."

Borrowing phrases and icons from the ski slopes, the TSA has dubbed the lines for expert travelers as the black-diamond lanes.

This new approach, where passengers select lanes based on the types of travelers, was first tested in Denver and Salt Lake City. After being introduced in February, the practice has been expanded for use at all checkpoints at those airports, Harmon said.

More than a dozen airports are using the new lanes. Harmon said some airports have eliminated the casual-traveler lane -- or blue in that ski slope lingo -- and are just using the expert and family lanes.

The new lane choices are designed to create a calmer environment, Harmon said.

Patrick Hogan, a spokesman for the Metropolitan Airports Commission, said MSP airport officials hope the lanes will make the security process more efficient for local travelers. "Every airport is configured a little differently, so what works at one airport doesn't necessarily work at another," he said.

Change Fee Jumps to $150 on United and Continental, US Airways to charge for Aisles and Windows
United Airlines has bumped up its change fee on most tickets from $100 to $150.  With high jet-fuel prices pummeling the carriers, they are all looking for ways to increase revenue.  Continental quickly matched United’s change fee increase. United also announced that it would implement a  Saturday-night-stay requirement for its lowest fares on about 65% of its route structure.

US Airways has announced a Choice Seat Program which will charge customers $5 to reserve aisle and window seats in the front rows of the coach section.

DHS Mandates Fingerprinting
The U.S. Department of Homeland Security said by January it will require airlines and cruise lines to collect foreign travelers' digital fingerprints when they exit U.S. air and sea ports.

The DHS said a majority of non-U.S. citizens are already required to submit digital fingerprints and a digital photograph for admission into the U.S.

The DHS's proposed rule would require commercial air carriers and cruise line owners and operators to collect and transmit foreign visitors' biometric information to the DHS within 24 hours of leaving the U.S. The proposed rule does not designate a specific location within the port of departure for biometric collection and does not apply to small airlines, operators of small vessels or general aviation.

Based on the results of a test of biometric exit procedures at several U.S. airports and seaports last year, the DHS said it "determined that biometric exit procedures must be integrated into the existing traveler process to ensure compliance and provide visitors with a consistent experience from port to port."

Hertz #1 Club Gold
As an American Express affiliate, we are now able to offer Hertz's #1 Club Gold program with a free membership to our clients. This program allows travelers to bypass the counter. Click on the link to enroll and to get the membership fee waived. This is a savings of $60 per traveler per year!

http://www2.hertz.com/goldcorp

Company Name: American Express
CDP Number: 334126
Promotion Code: bapgold

Once the traveler receives their Hertz Club Gold ID number they will need to update their travel profile with Vanguard Travel or online if they are a Cliqbook user. During the first rental, the client will be required to go to the Gold counter so Hertz can verify their Driver's License and credit card information. This will only happen with the first rental.

Note: minimum age for enrollment in Hertz #1 Club Gold is 25. If your company already has a corporate discount program with Hertz, enter in your company's name and CDP number.

Final Passport Rule Issued for Land and Sea Borders
The Departments of Homeland Security and of State issued the final rulemaking concerning the requirements of passports for land and sea border crossings under the Western Hemisphere Travel Initiative. After years of development following 9/11, this ruling is the end of the process and can be considered FINAL.

Effective June 1, 2009, the following rules take effect for cruise passengers:

U.S. citizens on cruise voyages that begin and end at the same U.S. port (closed-loop itineraries) must show proof of citizenship* and government-issued photo ID (such as a driver’s license). A passport will not be required for passengers that fall into this category.

*Documents include: Original or certified copy of birth certificate; Naturalization papers; Consular Report of Birth Abroad issued by Department of State

All other passengers and/or itineraries (such as cruises which begin in one U.S. port and return to a different U.S. port or any cruise that begins or ends in a foreign port) will require a passport or other recognized document. For a list of accepted documents, see www.travel.state.gov.

The good news for a majority of cruise passengers – American citizens that leave and return on their cruise from the same U.S. port – is that the travel document requirements will remain largely unchanged from how the industry is operating today.

Vanguard Travel continues to encourage travelers to obtain passports to allow the broadest travel opportunities. Visit www.travel.state.gov to obtain information on how to apply at more than 9,000 passport acceptance facilities in the United States.

Northwest Airlines Adds Charges for Second Checked Bag
Northwest is matching several other U.S. network carriers and implementing a $25 charge for the customer’s second checked bag and $100 for each additional bag for reservations made in coach class on or after March 29, 2008, for travel on or after May 5, 2008.

The new policy does not apply to silver, gold and platinum Northwest Airlines or SkyTeam elite customers. Full fare customers, booked in Y or B class, and customers traveling on military or government fares can still check up to two bags free of charge. Customers booked in First class can continue to check up to three bags free of charge. Luggage fees are also being increased for the third bag and for “overweight” baggage.

US Airways Announces New Checked Baggage Policy
For tickets purchased on or after February 26, 2008 for travel on or after May 5, 2008, a second checked bag will be assessed a $25 fee. The fee may increase based on total weight of the bag and some destinations outside of the continental U.S. have additional limitations on checked baggage at specific times of the year. For the most up to date information on policy and bags visit www.usairways.com.

Northwest Airlines Amends Unaccompanied Minor Fee
For tickets issued on and after April 1, 2008, Northwest will amend the unaccompanied minor service fee to $50 for nonstop and $100 for connecting domestic service within the 50 U.S./Canada/Mexico and Caribbean and to $60 for nonstop and $120 for connecting international service. Northwest’s unaccompanied minor service (UMNR) provides supervision of children ages 5 to 14 traveling without an adult 18 years of age or older. The UMNR service monitors and assists the UMNR from acceptance into the program until the final release to a parent or other authorized person at the UMNR's final destination.

Effective Jan. 31, 2008, New Requirements for Entry at Land and Sea Ports from Canada
Effective January 31, 2008, U.S. and Canadian citizens (19 and older) will be required to present proof of citizenship, such as 1. A passport or 2. A birth certificate or naturalization certificate supported by a government issued photo ID, when entering the United States through land and sea ports of entry from Canada. Children ages 18 and under are only required to present proof of citizenship (without ID), such as a birth certificate, naturalization certificate or passport. If a birth certificate is presented, it must be a certified birth certificate issued by the city, county or state. U.S. Customs and Border Protection (CBP) will only accept a photocopy of a birth certificate if the original has been sent to the Department of State in support of a passport application. If this is the case, the traveler must obtain and provide proof of passport application. All travelers by air must bring a passport. At an unspecified date in mid-2008, the Department of State will require passports, or soon-to-be announced passport alternatives, from all travelers at all points, including air, land and sea, within the Western Hemisphere. For information on obtaining a U.S. Passport visit www.travel.state.gov. Specific documentation requirements for land, sea and air travel may be found at www.cbp.gov/xp/cgov/travel/vacation/ready_set_go/.

New Japan Entry Procedures  
Beginning November 20, 2007, all foreign nationals landing in Japan (excluding special permanent residents, persons under the age of 16, and others specified as eligible for exemption) will be required to submit fingerprints and have their photo taken. Fingerprints and photos will be taken electronically. According to the Japan National Tourist Office, the new procedures will apply to all passengers landing in Japan, even if they are on a connecting flight to another destination.   A five minute video explaining the procedures and the reasons behind it is available online at the below link courtesy from the Japan National Tourist Office. **There may be a one time download from http://nettv.gov-online to view the video. We recommend to check with your company's IT Department first.   http://nettv.gov-online.go.jp/prg/prg1203.html 

Flight Status on Mobile Devices
Google: Just text 466453 for flight status. Travelers with text-messaging capability on mobile devices can send a text to Google and retrieve flight status information within seconds. Google unveiled the SMS (Short Messaging Service) tool through a partnership with Flightstats.com, a unit of Conducive Technology. Users can send a text message to 466453 (Google) containing the airline name or abbreviation (NW, for example), and the flight number to track the flight status.

The free service -- apart from standard messaging costs from telecom carriers -- covers flights departing or arriving in the U.S. If users don't know the flight number or require additional information, they can text just the airline name abbreviation to Google and receive the carrier's reservations phone number.

U.S. Bans Loose Lithium Batteries from Checked Bags
Effective January 1, 2008 under a new Department of Transportation rule, all air passengers in the U.S. will be banned from carrying spare lithium batteries in their checked luggage. The new regulation, designed to reduce the risk of lithium battery fires, will continue to allow lithium batteries in checked baggage if they are installed in electronic devices, or in carry-on baggage if stored in plastic bags.

Visiting Canada
The Canadian Government has advised that there are some instances where people are unable to enter Canada. Please be aware that entry to Canada may be denied to persons who have committed any act that is considered to be an offense under Canadian laws, such as driving while under the influence of alcohol. If a traveler has a record of any criminal convictions, we recommendhe/she goes to the following website to determine his/her admissibility to Canada. http://www.cic.gc.ca/english/visit/apply-who.asp.

United Airlines Announces New Checked Baggage Policy
This policy applies for travel within the U.S., Canada, San Juan Puerto Rico, and St. Thomas for tickets purchased February 4, 2008 and beyond for travel May 5, 2008 and beyond. Customers who purchase a nonrefundable domestic economy ticket, and are not Premier Mileage Plus or Silver Star Alliance Members, are allowed one bag to be checked for free and a second for a $25 fee. For United Airline’s Premier Mileage Plus or Silver Star Alliance Members there will be no change to the number of bags that can be checked for free. For complete details please visit www.united.com/baggage.

Top Dining Picks for Business Travelers in Ten Cities
Zagat Survey identified top restaurants in ten cities at the request of USA Today. Zagat Survey, which publishes guidebooks based on reviews by restaurant customers, rated the restaurants on food quality. At the below restaurants diners can get breakfast for under $10, lunch for under $12, and dinner for under $30.

Source: Zagat Survey

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