What to do in an Elevator Emergency

  1. Use elevator telephone to communicate with the Safety and Security Office via the elevator telecommunication system.
  2. Give Safety and Security the location of the elevator and floor number if known.
  3. Remain calm.
  4. DO NOT try to force open the elevator door. Stay in the car.

What Will Happen Next

Campus Safety and Security officers will respond and will be in communication with you via the elevator telecommunication system or from outside the elevator. You will be assisted in leaving the elevator as soon as possible. An elevator repair technician will respond to repair the elevator. For routine problems (lights out, elevator does not stop at the desired floor, etc.) please notify Facilities Services at 651-696-6278.


In an emergency, call 911 and Campus Security 651-696-6555. Give your campus location and describe the emergency situation.

Emergency Contact

Life, health or safety threat

Call 911
Available 24/7/365

Mac Security Office

Available 24/7/365
Report a crime, suspicious activity or package, etc.  

SAFEWalk Service

Available 24/7/365

Facilities Office

Music M002
7:30 AM—4:30 PM