How to handle annoying, harassing or obscene calls

 

If you receive an annoying, harassing or obscene call, please follow these tips:

· Do not react to it; reacting may encourage the caller.

· Hang up at the first obscene word.

· Upon realizing it is a malicious call, casually say "Security, start the trace now" and press your * key once. The caller will think you are tracing the call and will probably hang up and stop harassing you.

· If you receive more than one malicious call within a short period, don't answer your phone for 24-48 hours. Let your calls go to voice mail. The caller will probably give up.

· If a malicious call is left in your voice mail, save it by pressing 9 at the end of it. Forward, press 6, this call to Security at x6218; include your name, phone number, date & time the call was left when leaving your message for Security.

· If more than one malicious call is left in your voice mail within a short period, have someone else record your voice mail greeting - do not include your name or phone number in the greeting; they may think you changed your number.

· If the above tips have not stopped the calls, call Telecommunications at x6566 to discuss other options.

Remember that you control your telephone!

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