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Nice Healthcare

Nice Healthcare is available to faculty, staff and their dependents on Macalester’s health insurance. Nice Healthcare offers chat, video and home primary care visits at no cost. The most commonly accessed primary care labs, x-ray imaging, prescriptions, physical therapy, mental health therapy, wellness, pregnancy and chronic condition coaching are all accessible via Nice Healthcare at no charge.

  • Why Use Nice?

    Nice will save you time.

    You can schedule a visit at any time, from anywhere.  All you have to do is to log into your account.  You can choose the time that works best for you, and, if you have multiple sick members in your household, the visit will automatically be scheduled for more time, so everyone gets adequate time to be seen and evaluated.

    You don’t have to go anywhere to get care.  All visits are either via video (through the Nice app), or a Nice professional will come to you (your home or workplace) for a physical exam.

    You can access your treatment plans right through the Nice app at any time.  No need to call and wait on the phone to get through to talk to someone, just send them a message if you need something!

    Nice will save you money.

    Each visit is no cost.  There are no extra costs for labs or x-rays, prescriptions or their coaching programs.

    Nice’s healthcare professionals are actually nice.

    Each board-certified medical provider is hand-picked, and they only choose people who are Nice.  They want to build confidential and trustworthy relationships with their patients and are committed to providing outstanding medical care.

    Nice treats people of all ages.

    Nice medical providers offer holistic health and want to make sure everyone in the family is healthy and happy.  This means that kids and parents can see the same provider.  And they love babies, so even very young children can be seen.

  • Frequently Asked Questions

    Who is eligible to use Nice Healthcare?

    All faculty, staff and their dependents on Macalester’s health insurance.

    Due to CMS regulations, unfortunately, Nice Healthcare is unable to treat anybody who is Medicare eligible or enrolled (i.e. typically those over 65 years or greater).

    How do I access Nice Healthcare?

    Patients start with a chat or video by visiting  Most visits can be completed through chat or video.  If needed, a Nice Healthcare provider will travel to you for labs, X-rays, or physical tests.

    Mobile apps are available in the App Store and Google Play

    When is Nice Healthcare available?

    Online visit hours are: Monday-Friday from 8:00am-7:00pm and Saturday-Sunday from 9:00am-12:00pm.  Home visit hours are: Monday-Friday from 9:00am-5:00pm.

    Is my prescription included?

    Prescription Formulary (PDF)

    Check if a specific prescription is covered

    Nice Healthcare has partnered with leading digital pharmacy Capsule – bringing effortless, free same-day medication delivery to Nice patients in the Twin Cities. All Nice patients can choose Capsule to easily manage and receive over 550 Nice formulary medications for zero cost, including free same-day delivery. Patients will also be able to add on non-Nice formulary medications, OTC medications, and other medical supplies at their own cost while still benefiting from the free same-day delivery.

    How much does Nice Healthcare cost?

    Each visit is no cost and includes the visit along with covered labs, prescriptions and X-rays.

  • Resources
  • Plan Documents