{"id":1027,"date":"2019-10-28T08:04:20","date_gmt":"2019-10-28T13:04:20","guid":{"rendered":"https:\/\/www.macalester.edu\/employment-services\/?page_id=1027"},"modified":"2025-08-12T09:45:43","modified_gmt":"2025-08-12T14:45:43","slug":"nice-healthcare","status":"publish","type":"page","link":"https:\/\/www.macalester.edu\/human-resources\/benefits\/nice-healthcare\/","title":{"rendered":"Nice Healthcare"},"content":{"rendered":"<p>Nice Healthcare is available to faculty, staff and their dependents on Macalester\u2019s health insurance. Nice Healthcare offers chat, video and home primary care visits at a low cost. The most commonly accessed primary care labs, x-ray imaging, prescriptions, physical therapy, mental health therapy, wellness, pregnancy and chronic condition coaching are all accessible via Nice Healthcare at no charge. Watch the <a href=\"https:\/\/vimeo.com\/956048972\/4c078845e9?\">Getting Started with Nice Healthcare video<\/a> to learn more about their offerings.<\/p>\n\n\n<accordion-container\n    tag=\"section\"\n    class=\"accordion-group block-container\"\n    >\t\n\t<div class=\"accordion-group__outer\">\n\t    \t    <ul class=\"accordion-group__list\">\n\t        \t            <li class=\"accordion-group__list-item\">\n\t                <accordion-container-header\n\t                    tag=\"h3\"\n\t                    class=\"accordion-group__item-heading\"\n\t                >\n\t                    <accordion-container-header-button\n\t                        class=\"accordion-group__heading-button\"\n\t                        controls=\"accordion-group-1\"\n\t                        id=\"accordion-group-heading-button-1\"\n\t                    >\n\t                        <span class=\"accordion-group__button-text\">Why Use Nice?<\/span>\n\t                        <span class=\"accordion-group__icon-wrap\">\n\t                        \t<svg aria-hidden=\"true\" class=\"base-symbol accordion-group__button-icon\" viewbox=\"0 0 12 12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t    <use xlink:href=\"\/wp-content\/themes\/macalester-2020\/dist\/svgs\/symbol-plus-small.svg#icon\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t                        <\/span>\n\t                    <\/accordion-container-header-button>\n\t                <\/accordion-container-header>\n\t                <accordion-container-panel\n\t                    id=\"accordion-group-1\"\n\t                    class=\"accordion-group__item-panel\"\n\t                >\n\t                    <div class=\"accordion-group__item-panel-inner\">\n\t                        <p><p><strong>Nice will save you time.<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>You can schedule a visit at any time, from any of the states Nice is licensed to provide care: Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, Nevada, New Mexico, Oregon, Utah, Washington, and Wisconsin.\u00a0 You cannot receive care if you are located outside one of these states.\u00a0 All you have to do is to log into your account.\u00a0 You can choose the time that works best for you, and, if you have multiple sick members in your household, the visit will automatically be scheduled for more time, so everyone gets adequate time to be seen and evaluated.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>You don&#8217;t have to go anywhere to get care.\u00a0 All visits are either via video (through the Nice app), or a Nice professional will come to you (your home or workplace) for a physical exam.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>You can access your treatment plans right through the Nice app at any time.\u00a0 No need to call and wait on the phone to get through to talk to someone, just send them a message if you need something!<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<p><!-- wp:paragraph --><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>Nice&#8217;s healthcare professionals are actually nice.<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Each board-certified medical provider is hand-picked, and they only choose people who are Nice.\u00a0 They want to build confidential and trustworthy relationships with their patients and are committed to providing outstanding medical care.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><strong>Nice treats people of all ages.<\/strong><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Nice medical providers offer holistic health and want to make sure everyone in the family is healthy and happy.\u00a0 This means that kids and parents can see the same provider.\u00a0 And they love babies, so even very young children can be seen.<\/p><\/p>\n\t                    <\/div>\n\t                <\/accordion-container-panel>\n\t            <\/li>\n\t        \t            <li class=\"accordion-group__list-item\">\n\t                <accordion-container-header\n\t                    tag=\"h3\"\n\t                    class=\"accordion-group__item-heading\"\n\t                >\n\t                    <accordion-container-header-button\n\t                        class=\"accordion-group__heading-button\"\n\t                        controls=\"accordion-group-2\"\n\t                        id=\"accordion-group-heading-button-2\"\n\t                    >\n\t                        <span class=\"accordion-group__button-text\">Services offered by Nice Healthcare<\/span>\n\t                        <span class=\"accordion-group__icon-wrap\">\n\t                        \t<svg aria-hidden=\"true\" class=\"base-symbol accordion-group__button-icon\" viewbox=\"0 0 12 12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t    <use xlink:href=\"\/wp-content\/themes\/macalester-2020\/dist\/svgs\/symbol-plus-small.svg#icon\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t                        <\/span>\n\t                    <\/accordion-container-header-button>\n\t                <\/accordion-container-header>\n\t                <accordion-container-panel\n\t                    id=\"accordion-group-2\"\n\t                    class=\"accordion-group__item-panel\"\n\t                >\n\t                    <div class=\"accordion-group__item-panel-inner\">\n\t                        <p><h2>Primary Care Services<\/h2>\n<p class=\"\">Nice is at it\u2019s heart a primary care clinic and offers the bulk of the services you might expect of an urgent care or primary care clinic. All primary care services are provided <strong>virtually (video or chat visit), at work, or in your home<\/strong>. At a high level, Nice primary care provides the following:<\/p>\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"\">Diagnosis and treatment of acute and chronic illness<\/p>\n<\/li>\n<li>\n<p class=\"\">Physical exams<\/p>\n<\/li>\n<li>\n<p class=\"\">Rapid tests<\/p>\n<\/li>\n<li>\n<p class=\"\">Blood draws<\/p>\n<\/li>\n<li>\n<p class=\"\">Labs<\/p>\n<\/li>\n<li>\n<p class=\"\">X-rays<\/p>\n<\/li>\n<li>\n<p class=\"\"><a href=\"https:\/\/www.nice.healthcare\/pharmacy\">Prescriptions<\/a><\/p>\n<\/li>\n<li>\n<p class=\"\">Care guidance<\/p>\n<\/li>\n<li>\n<p class=\"\">Disease prevention<\/p>\n<\/li>\n<li>\n<p class=\"\">Health maintenance<\/p>\n<\/li>\n<li>\n<p class=\"\">Patient education<\/p>\n<\/li>\n<li>\n<p class=\"\">Specialist referrals<\/p>\n<\/li>\n<li>\n<p class=\"\">Care coordination<\/p>\n<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.nice.healthcare\/services\/primary-care\">Click here for more detail on the type of primary care services Nice does and doesn&#8217;t provide.\u00a0<\/a><\/p>\n<h2>Mental Health Services<\/h2>\n<p class=\"\">Overcoming life&#8217;s challenges requires an equal commitment to maintaining physical and mental well-being. At Nice, their mental health therapists empower you to maintain your mental wellness by developing the skills you need to reach your goals. Nice can help:<\/p>\n<ul data-rte-list=\"default\">\n<li>\n<p class=\"\">Enhance mindfulness<\/p>\n<\/li>\n<li>\n<p class=\"\">Improve stress management<\/p>\n<\/li>\n<li>\n<p class=\"\">Refine ability to regulate emotions<\/p>\n<\/li>\n<li>\n<p class=\"\">Develop boundary setting skills<\/p>\n<\/li>\n<li>\n<p class=\"\">Strengthen conflict resolution skills<\/p>\n<\/li>\n<li>\n<p class=\"\">Live in better alignment with your values<\/p>\n<\/li>\n<\/ul>\n<p class=\"\">Mental health treatment through Nice is not intended to address serious mental illness or chronic mental health needs, such as (but not limited to) suicidal\/homicidal ideation, self-injurious behavior, substance use, eating disorders, trauma, and complicated grief; we recognize the value of long-term therapy to address these needs. <strong>Nice\u2019s mental health services are provided virtually.<\/strong><\/p>\n<p><a href=\"https:\/\/www.nice.healthcare\/services\/mental-health\">Click here for more detail on the type of mental health services Nice does and doesn&#8217;t provide.<\/a><\/p>\n<p><a href=\"https:\/\/www.nice.healthcare\/the-nicessities\/brief-psycho-therapy\">Read more about Nice&#8217;s Approach to Mental Health: Brief Psychotherapy<\/a><\/p>\n<h2>Physical Therapy<\/h2>\n<p class=\"\">Nice provides you access to physical therapy to help you improve mobility, reduce pain, restore function, and prevent disability with targeted exercises and education. You\u2019ll learn the skills to integrate movement into your daily life, empowering you to take control of your pain and prevent long-term injuries.<\/p>\n<p class=\"\">In physical therapy, you will work together as a team, and you\u2019re the leader.\u00a0 Their physical therapists will identify the best treatment approach for your condition while working closely with you to tailor the treatment to your specific needs and goals. They help you understand the rationale behind our treatment choices and provide exercises to help you recover \u2013 periodically updating your exercise routine based on your progress.<\/p>\n<p class=\"\"><strong>Nice\u2019s physical therapy services are provided virtually<\/strong> by licensed physical therapists who are trained to diagnose and treat virtually.<\/p>\n<p><a href=\"https:\/\/www.nice.healthcare\/services\/physical-therapy\">Click here for more detail on the type of physical therapy services Nice does and doesn&#8217;t provide.\u00a0<\/a><\/p>\n<p>States Nice is licensed to provide care: Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, Nevada, New Mexico, Oregon, Utah, Washington, and Wisconsin.\u00a0 You cannot receive care if you are located outside one of these states.<\/p><\/p>\n\t                    <\/div>\n\t                <\/accordion-container-panel>\n\t            <\/li>\n\t        \t            <li class=\"accordion-group__list-item\">\n\t                <accordion-container-header\n\t                    tag=\"h3\"\n\t                    class=\"accordion-group__item-heading\"\n\t                >\n\t                    <accordion-container-header-button\n\t                        class=\"accordion-group__heading-button\"\n\t                        controls=\"accordion-group-3\"\n\t                        id=\"accordion-group-heading-button-3\"\n\t                    >\n\t                        <span class=\"accordion-group__button-text\">Frequently Asked Questions<\/span>\n\t                        <span class=\"accordion-group__icon-wrap\">\n\t                        \t<svg aria-hidden=\"true\" class=\"base-symbol accordion-group__button-icon\" viewbox=\"0 0 12 12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t    <use xlink:href=\"\/wp-content\/themes\/macalester-2020\/dist\/svgs\/symbol-plus-small.svg#icon\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t                        <\/span>\n\t                    <\/accordion-container-header-button>\n\t                <\/accordion-container-header>\n\t                <accordion-container-panel\n\t                    id=\"accordion-group-3\"\n\t                    class=\"accordion-group__item-panel\"\n\t                >\n\t                    <div class=\"accordion-group__item-panel-inner\">\n\t                        <p><h3>Who is eligible to use Nice Healthcare?<\/h3>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p>Spouses\/Domestic Partners and Dependent Children up to age 26 of employees who are enrolled in one of our health plans may utilize Nice Healthcare at no cost, even if the Spouse\/Domestic Partner or children are not enrolled on our health plan.<\/p>\n<p>Dependents 18 years and older will need to create their own Nice Healthcare account in order to use Nice Healthcare.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<h3>How do I access Nice Healthcare?<\/h3>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p>Patients start with a chat or video by visiting <strong><a href=\"https:\/\/www.nice.healthcare\/schedule\">https:\/\/www.nice.healthcare\/schedule<\/a>.\u00a0\u00a0<\/strong>Most visits can be completed through chat or video.\u00a0\u00a0If needed, a Nice Healthcare provider will travel to you for labs, X-rays, or physical tests.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Mobile apps are available in the App Store and Google Play.<\/p>\n<p>States Nice is licensed to provide care: Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, Nevada, New Mexico, Oregon, Utah, Washington, and Wisconsin.\u00a0 You cannot receive care if you are located outside one of these states.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:heading {\"level\":3} --><\/p>\n<h3>When is Nice Healthcare available?<\/h3>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p>Online visit hours are: Monday-Friday from 7:00am-6:00pm and Saturday-Sunday from 9:00am-12:00pm.\u00a0\u00a0Home visit hours are: Monday-Friday from 9:00am-5:00pm.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:heading {\"level\":3} --><\/p>\n<h3>Is my prescription included?<\/h3>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2020\/09\/Prescription-Formulary-Effective-1.1.2021.pdf\">Prescription Formulary (PDF)<\/a><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p><a href=\"https:\/\/www.nice.healthcare\/prescription-faq-2021\">Check if a specific prescription is covered<\/a><\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Nice Healthcare has partnered with leading digital pharmacy\u00a0<a href=\"https:\/\/www.capsule.com\/\">Capsule<\/a> &#8211; bringing effortless, free same-day medication delivery to Nice patients in the Twin Cities. All Nice patients can choose Capsule to easily manage and receive over 550 Nice formulary medications for zero cost, including free same-day delivery. Patients will also be able to add on non-Nice formulary medications, OTC medications, and other medical supplies at their own cost while still benefiting from the free same-day delivery.<\/p><\/p>\n\t                    <\/div>\n\t                <\/accordion-container-panel>\n\t            <\/li>\n\t        \t            <li class=\"accordion-group__list-item\">\n\t                <accordion-container-header\n\t                    tag=\"h3\"\n\t                    class=\"accordion-group__item-heading\"\n\t                >\n\t                    <accordion-container-header-button\n\t                        class=\"accordion-group__heading-button\"\n\t                        controls=\"accordion-group-4\"\n\t                        id=\"accordion-group-heading-button-4\"\n\t                    >\n\t                        <span class=\"accordion-group__button-text\">Resources<\/span>\n\t                        <span class=\"accordion-group__icon-wrap\">\n\t                        \t<svg aria-hidden=\"true\" class=\"base-symbol accordion-group__button-icon\" viewbox=\"0 0 12 12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t    <use xlink:href=\"\/wp-content\/themes\/macalester-2020\/dist\/svgs\/symbol-plus-small.svg#icon\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t                        <\/span>\n\t                    <\/accordion-container-header-button>\n\t                <\/accordion-container-header>\n\t                <accordion-container-panel\n\t                    id=\"accordion-group-4\"\n\t                    class=\"accordion-group__item-panel\"\n\t                >\n\t                    <div class=\"accordion-group__item-panel-inner\">\n\t                        <p><ul id=\"block-7ebbf448-7e76-4589-802a-86ed27ad7880\" class=\"block-editor-rich-text__editable block-editor-block-list__block wp-block is-selected wp-block-list rich-text\" role=\"document\" aria-label=\"Block: List\" data-block=\"7ebbf448-7e76-4589-802a-86ed27ad7880\" data-type=\"core\/list\" data-title=\"List\">\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2021\/01\/Flyer-Getting-Started-with-Your-Nice-benefits.pdf\">Getting Started With Your Nice Benefits<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2019\/09\/Nice-Healthcare-Informational-Guide.pdf\">Informational Guide<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2020\/04\/Nice-Healthcare-Brochure-Free.pdf\">Nice Healthcare Brochure<\/a><\/li>\n<li><a href=\"https:\/\/www.nice.healthcare\/locations\">Service Area<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2019\/09\/Labs-Included.pdf\">Labs Included<\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2021\/07\/Nice-Mental-Health-Therapy-Flyer-For-Patients.pdf\">Mental Health Therapy sessions through Nice Healthcare <\/a><\/li>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2024\/04\/Nice-Physical-Therapy-Employee-Flyer-Updated-4.25.24.pdf\">Unlimited No Cost Physical Therapy<\/a><\/li>\n<li>States Nice is licensed to provide care: Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, Nevada, New Mexico, Oregon, Utah, Washington, and Wisconsin. You cannot receive care if you are located outside one of these states.<\/li>\n<\/ul><\/p>\n\t                    <\/div>\n\t                <\/accordion-container-panel>\n\t            <\/li>\n\t        \t            <li class=\"accordion-group__list-item\">\n\t                <accordion-container-header\n\t                    tag=\"h3\"\n\t                    class=\"accordion-group__item-heading\"\n\t                >\n\t                    <accordion-container-header-button\n\t                        class=\"accordion-group__heading-button\"\n\t                        controls=\"accordion-group-5\"\n\t                        id=\"accordion-group-heading-button-5\"\n\t                    >\n\t                        <span class=\"accordion-group__button-text\">Plan Documents<\/span>\n\t                        <span class=\"accordion-group__icon-wrap\">\n\t                        \t<svg aria-hidden=\"true\" class=\"base-symbol accordion-group__button-icon\" viewbox=\"0 0 12 12\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t    <use xlink:href=\"\/wp-content\/themes\/macalester-2020\/dist\/svgs\/symbol-plus-small.svg#icon\"\/>\n\t\t\t\t\t\t\t\t<\/svg>\n\t                        <\/span>\n\t                    <\/accordion-container-header-button>\n\t                <\/accordion-container-header>\n\t                <accordion-container-panel\n\t                    id=\"accordion-group-5\"\n\t                    class=\"accordion-group__item-panel\"\n\t                >\n\t                    <div class=\"accordion-group__item-panel-inner\">\n\t                        <p><ul>\n<li><a href=\"https:\/\/www.macalester.edu\/human-resources\/wp-content\/uploads\/sites\/344\/2024\/11\/Nice-Healthcare_SPD_2024.pdf\">Summary Plan Description<\/a><\/li>\n<li>States Nice is licensed to provide care: Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, Nevada, New Mexico, Oregon, Utah, Washington, and Wisconsin. You cannot receive care if you are located outside one of these states.<\/li>\n<\/ul><\/p>\n\t                    <\/div>\n\t                <\/accordion-container-panel>\n\t            <\/li>\n\t        \t    <\/ul>\n\t<\/div>\n<\/accordion-container>","protected":false},"excerpt":{"rendered":"<p>Nice Healthcare is available to faculty, staff and their dependents on Macalester\u2019s health insurance. Nice Healthcare offers chat, video and home primary care visits at a low cost. The most commonly accessed primary care labs, x-ray imaging, prescriptions, physical therapy, mental health therapy, wellness, pregnancy and chronic condition coaching are all accessible via Nice Healthcare [&hellip;]<\/p>","protected":false},"author":153,"featured_media":0,"parent":2106,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1027","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages\/1027","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/users\/153"}],"replies":[{"embeddable":true,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/comments?post=1027"}],"version-history":[{"count":105,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages\/1027\/revisions"}],"predecessor-version":[{"id":9457,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages\/1027\/revisions\/9457"}],"up":[{"embeddable":true,"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/pages\/2106"}],"wp:attachment":[{"href":"https:\/\/www.macalester.edu\/human-resources\/wp-json\/wp\/v2\/media?parent=1027"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}