Google-integrated voicemail system is live!

Macalester implemented a new voicemail system on Thursday, November 16 2017. The old voicemail system, CallPilot, is no longer supported by the vendor. Voice messages are synced with your Macalester email. This means your voice messages are accessible from a telephone and your email inbox.

Initialize your new voice mailbox, now!

Every voicemail user will need to initialize their new voice mailbox. Get ready for the new voicemail and follow these instructions to set up your new voice mailbox.

Voicemail Flowchart

Voicemail Flowchart (PDF)

Accessing voicemail from a telephone

Log in from your campus phone

  1. Press Message or dial 6666.
  2. Enter your voicemail password.

Log in from any campus phone

  1. Press Message or dial 6666.
  2. Listen for phrase and respond accordingly:
    Enter your password:  *  (star)  or
    Unified Communications: # (pound sign)
  3. Enter your 4-digit mailbox number.
  4. Enter your password.

Log in from off campus

  1. Dial 651-696-6666.
  2. Press # (pound sign).
  3. Enter your 4-digit mailbox number.
  4. Enter your password.

Listen to voicemail messages from CallPilot, the old voicemail system

Messages from the current system will not be transferred to the new one. You will be able to access CallPilot voicemail messages until January 2, 2018. How to listen to voicemail messages from the retired CallPilot voicemail system.

Voicemail features

  • Voicemail messages are synced between your voice mailbox and your Macalester email.
    • When someone leaves you a voice message, an mp3 file attachment of the message will also appear in your email.
    • Messages marked as read in your email will make the voicemail light on your phone go out.
    • Delete a voice message via your phone and its corresponding email will also be deleted.
    • Delete a voice message from your email and its corresponding voice mailbox message will also be deleted.
    • Move a voicemail message from your email inbox and the voicemail is deleted from your phone’s voice mailbox.
  • All voicemail messages will be labeled with the email  ▶ UC ◀ label, which has been automatically created for you. Look for archived voicemail messages under the ▶ UC ◀ label.
  • No storage limit.
  • Set an extended absence greeting and change your location to block messages.

Accessing your voicemail from your email inbox

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The new Google-integrated voicemail system gives you more flexibility in receiving and retrieving voice mail messages. Continue to check your messages by calling into your voice mailbox. Voicemail messages are also available in your Macalester email.

  1. Log into your Macalester email account.
  2. Locate email messages with the subject Voice Message From: [Full Name], 6XXX.
  3. Open the message and click the VoiceMsg.mp3 file to listen to the voicemail message.
  4. Voicemail messages will automatically be tagged with the  ▶ UC ◀ (unified communication) label.

Voicemail Web Client

Web access to manage call settings, extended absence greeting location, and self-service password reset. The voicemail web client is only available from the on-campus network.

voicemail.macalester.edu