Macalester College Email Accounts

The mechanism for official Macalester College communication for all community members (faculty, staff, and students) is the macalester.edu email address and network account which provides access and privileges for use in connection with all business and instructional activities of the College. As such, these email accounts (and all work-related electronically stored information) are legally the property of Macalester College, not the individual user who is assigned an account. Community members are responsible for receiving, reading, complying with and responding to official email communications from the College.

Faculty and Staff

Employees (faculty and staff) may use or distribute a work-related email or other electronically stored information only as is appropriate in the performance of the employee’s work responsibilities. Users of the Macalester email system do not have a right of privacy in communications transmitted or stored on College information technology resources. Thus, the macalester.edu email address should not be used to send or receive personal email that a Macalester community member wants to keep private.

Students

All students are assigned an official Macalester College email address and all official College communications are sent to this email address. A student’s failure to receive or read in a timely manner official communications sent to the student’s official email address does not absolve the student from knowing and complying with the content of the official communication. The procedures for accessing email are published on the Student Technology Checklist.

Terms of Acceptable Use

Macalester expects individuals to use their assigned email accounts in a manner that does not violate College policy or community standards, violate the privacy rights of its employees and students, disclose confidential information of the College or otherwise detract from or cause harm to the College and/or individuals employed or associated with the College. This prohibition includes any email that violates the law. In addition, Macalester employees may not disguise or fraudulently represent their identity when using the Macalester email system.

Accessing Email Accounts

Macalester has the right and ability to access individual email accounts, despite the fact that a user has established personal login credentials. However, Macalester and its agents or custodians of the email system will not access or disclose the content of an individual’s Macalester email account unless the College has a good faith belief that the terms of acceptable use have been violated. In addition to a good faith belief that a violation has occurred, permission must be secured from the Authorized Leader designated for each constituency. They are as follows:

Constituency: Authorized Leader

  • Faculty: Provost & Dean of Faculty, Backup: Associate Dean of the Faculty*
  • Students: Vice President, Student Affairs, Backup: Dean of Students*
  • Staff (all others): Director, Employment Services, Backup: VP for Administration and Finance*

*In situations where the Authorized Leader listed above is unable to perform this duty in the manner or time frame needed, an Officer of the College will assume decision authority.

Examples of Situations that May Constitute Grounds for Access

Although not a complete list, the following conditions represent potential situations for access:

  • Suspected violation of the law, regulation, or College policy.
  • Enforceable governmental request, a subpoena, or legal request (e.g., ediscovery legal hold) to which the College is required to respond..
  • Suspected criminal conduct or to protect against harm to the rights, property, or safety of the College, its employees or the public.
  • When information is necessary to conduct College business and the user of the account is unavailable.
  • A health or safety emergency.

Unacceptable Access to an Individual’s Email Account

  • For any reason other than a suspected violation of the terms of acceptable use, or a safety or emergent situation.
  • Curiosity
  • Permission from Authorized Leader (see above) is not requested or is not given.
  • To bypass engaging an individual in conversation when that individual is available and there is not sufficient evidence to suggest an emergency situation.

Suspension or Transfer of Access

If a user is on leave from work at Macalester, for any reason, a manager may be given access to that individual’s account for business continuity purposes. Whenever possible, arrangements should be made before a leave if the need for access is foreseeable.  Managers will need to demonstrate to the Authorized Leader why access to a user’s account is warranted and to the extent possible, access will be tailored to the need. Additionally, managers may request and be granted access to an individual’s email account upon termination of employment for business continuity purposes. In these instances, the manager will typically be granted access for a period no greater than one month after an employee’s last day of work. Exceptions will be made on a case by case basis with a compelling rationale. Upon the conclusion of this period, the account and its contents will be terminated.

Termination of Network Accounts, including Email

Student Account Termination

Network accounts of students who graduate will be closed at the end of the last day to add/drop/audit a fall class. Information on how to migrate away from Google Apps (including Email), download data, etc. can be found at the Graduates Technology Checklist.

Accounts for students leaving for reasons other than Graduation or Leave of Absence are: a) disabled immediately, and b) deleted (all content) after 30 days.

Students who have applied for and received an authorized Leave of Absence may request, in writing to the Dean of Students, permission to use computing services while on temporary withdrawal. The request must include the academic concerns that require the exception to this policy.

Employee Account Termination

Network accounts for an employee who terminates employment with Macalester, for whatever reason, will be: a) disabled on the last day of employment, and b) deleted (all content) after 30 days. Access to an email account to retrieve “personal” information is not guaranteed. While Macalester understands and allows reasonable personal use of its email system, users should take appropriate steps to ensure personal communications are secured/saved as desired. Information on how to migrate away from Google Apps, download data, etc. can be found at the Exiting Employees Checklist.

Access After Termination

If it is necessary or desired that an individual maintain access to their account after termination, approval must first be secured from the Authorized Leader identified (above) within this policy. Extension of access should be considered only if a legitimate business need is identified. Extension of use should not exceed three months. In such cases, the individual will be expected to adhere to the Terms of Acceptable Use (see above).

In all cases, no person may retain a copy of any private or confidential work-related email or electronically stored information after the termination of employment without the written permission of the Authorized Leader within this policy.

Macalester College email is hosted and supported by Google Apps. Google has signed a contract committing them to uphold a strict privacy policy and to always treat your personal information with the utmost care and security. See Google’s Privacy Policy and Gmail Program Policies for additional information.

Created: January 2017