Offices across campus are committed to helping faculty and students during this extraordinary semester. Please remember that Academic Technology Services, Information Technology Services, and the library staff all here to support you for the entire semester. You should also always feel free to reach out to us at any point with questions that you have. 

Who to Contact

Academic Technology Help

Academic Technology Services and the ITS Help Desk can help with tools you’re now using for class:

Digital Resource Center Remote Assistance

The Digital Resource Center will be hosting drop-in hours and one-on-one or small group appointments via Zoom, to help with questions related to academic technology and class projects, such as Zoom, VoiceThread, Moodle, Audacity, and Adobe Creative Cloud. You can visit the DRC Drop-in Zoom Meeting (gdoc) or make an appointment via the DRC Appointment page.

  • Digital Resource Center Manager | Brooke Schmolke |
  • Digital Resource Center | email address is monitored by full time and student staff, and can help to answer a variety of technology questions|
  • ITS Help Desk | email address is monitored by full time and student staff, and can help especially with Zoom, and VPN questions |

You can also reach out directly to one of the Academic Information Associates:

DeWitt Wallace Library

Check the COVID-19 Library Services Updates page for up-to-date information about accessing library services.

Access to Technology and Internet

  • In partnership with the Financial Aid office, ITS is reaching out to high-need students to ensure that they have a computer that will work for remote study. If you need assistance, please contact the Financial Aid Office right away!
  • If you need help finding reliable Internet, take a look at this list of Internet Service Provider options compiled by ITS.