New Look! Work Order Form.
Facilities Services is excited to be rolling out a new Work Order system. The new system has an updated look, mobile-friendly functionality, and an intuitive form. Click the link below to log in with your Macalester credentials:
Facilities Services will continue to work on Work Orders that were entered in the old system. If you have a question about an old Work Order, please call us at X6278 or email firstname.lastname@example.org.
Stay tuned for more improvements to come!
Work Order Forms
Why work order requests?
Facilities Services asks that all non-emergency requests be entered in the work order request system. Requesting work in this way ensures that there is a permanent record of the request and allows us to track what we are doing, who requested it, when, etc. Requests made via email, phone call, or face to face should also be entered as work orders to ensure the work is completed and properly tracked.
What can be requested through the work order system?
Facilities Services is charged with maintenance, repair, and construction on campus. We are responsible for everything from sweeping the floors to managing new building construction. As a result, we manage a wide variety of customer needs. Below is partial list of the services that can be requested through the work order system.
- Custodial needs
- Electrical issues
- Furniture (repair issues, moves, and requests for new furniture)
- Grounds and landscaping
- Plumbing issues
- Project management and planning
- Safety concerns
- Security concerns
- Signage (wayfinding, building, and workstation)
- TEM requests (under $2500 or help with estimates, planning, etc)
- Temperature issues
- Trash, recycling, and composting
When will my work order request be completed?
Work orders are normally completed in 10 to 14 days. Delays can occur if requests are incomplete, parts need to be ordered, the request is complicated or requires special funding, and during busy times such as the beginning and end of semesters. Work orders may be rejected if incomplete, funding is not available, or the request is not in keeping with the priorities and policies of Macalester College.
Emergency Work Requests
Requests to address leaks, loud noises, smoke, or other urgently needed work should be made by calling Facilities Services at 651-696-6278. After hours call Campus Security at 651-696-6555.
Please be prepared to provide the following information for emergency requests:
- building name and room location
- your name and telephone number
- a description of the emergency needing attention