Information Technology Services (ITS)
Contact
Information Technology Services (ITS)Humanities 316
651-696-6525
helpdesk@macalester.edu
Hours
Information Technology Services
We are your first contact for help with your technology questions. ITS provides project management, systems consulting, software implementation and maintenance, software systems management services, database management and data management and reporting. We also manage, design, and plan the network, the telecommunications system, the central servers, information security architecture and services.
Find Help Now
Visit the Help Desk
Monday-Thursday: 8am-6:30pm | Friday: 8am-4:30pm | Saturday: 12pm-6pm | Sunday: 12pm-8pm
Search the ITS Knowledge Base
Search across connection guides, software download guides, how-to guides, and more.
Frequently Requested Help Topics
Reset Your Password
Recover your Macalester account if you have forgotten or lost your password.
Connect to Wifi
Trying to connect on campus? Trying to connect while visiting another campus? We have you covered!
Printing at Mac
Printers and multi-function devices are available at various locations on campus.
Two-Factor Authentication (2FA)
Two-factor authentication (2FA) is required to access many online Macalester resources.
Student Computers
We strongly recommend students bring their own laptop to campus. Macalester’s Emergency Aid Program can provide assistance to students as well.
AI at Macalester
Generative AI is a topic that affects all areas of campus and impacts how we teach, learn, fundraise, and manage our daily responsibilities.
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