We offer a variety of services to support students’ mental health needs. Students that are new to counseling services will first meet with our Care Coordinator to assess their needs and be directed to the appropriate counseling staff member or resources.  Sometimes finding the most appropriate help may mean exploring resources other than those provided by the HWC counseling staff. If so, we will offer assistance in referring you to other appropriate services, counseling and psychiatric resources. There is no charge for any on campus counseling services.

Prior to your first appointment, you will be asked to sign-on to the Patient Portal to complete appropriate paperwork.

How to Make the Most of Counseling.


Counseling by Appointment

HWC Counselors provide short term counseling to students. Sessions can be scheduled on a weekly or biweekly basis and are 45 minutes long. If you find that you will not be able to keep an appointment, please call to cancel at least 24 hours in advance so that the time may be used for someone else. Failure to do so may result in forfeiture of your appointment time. If a student would benefit from longer-term or more intensive care, counseling staff will help connect the student with an appropriate off-campus provider.

Care Coordination

A Care Coordinator is available to provide students with assistance connecting to on and off-campus support resources. Sessions are generally 45 minutes in length and can be arranged via front desk reception.

Drop-in Counseling

In addition to regularly scheduled appointments Drop-in Counseling sessions are available each day on a first-come, first-served basis. Arrive up to 30 minutes prior to the drop-in time to reserve your spot.

Counseling Groups at Mac

The HWC counseling staff offers multiple Counseling Groups available to meet the needs of our students.

24 Hour Phone Counseling Support: “Press 2”

The HWC is pleased to announce our partnership with ProtoCall, a telephone counseling support service, available to students 24 hrs/day, including when HWC is closed. For immediate counseling needs during HWC open hours call 651-696-6275 and ask to be transferred to Press 2. After-hours please call 651-696-6275 where you will be prompted to press #2 and be connected to speak with a licensed counselor over the phone.

Local Off-Campus Therapist Referrals

Sometimes finding the most appropriate help for you may mean that you need resources other than those provided by the counseling staff in the HWC. If so, we will refer you to other appropriate services and counseling resources off-campus: Off-Campus Therapists.  Along with our list of therapists in private practice near Macalester, we have a Care Coordinator within the HWC that can assist you in finding a therapist based on your specific needs and insurance coverage.

This abbreviated list of Off-Campus Therapists can be a helpful quick resource for faculty and staff on campus wanting to support students in finding off-campus care.