We all experience life changes and challenges from time to time.  When you need some extra support, the Employee Assistance Program (EAP) is just a call or click away.  These services are all confidential and available to you at no additional cost to you and your family members (anyone living in your home). Licensed professionals are available 24/7. Through the EAP, you can obtain:

Counseling: Through 12/31/2019

  • Call Anytime: 1-877-595-5294
  • Go online: guidanceresources.com
  • Web ID: EAPComplete

Beginning 1/1/2020

  • 1-3 sessions per issue per year are available to you and your household members.
  • Call Cigna or go online, search the provider directory and obtain an authorization.
  • Video-based sessions are also available to fit busy schedules.
  • Call: 1-877-622-4327
  • Visit: www.myCigna.com
  • Employer ID: macalester
Managing Stress:
  • Ways to manage stress and build resilience.
  • Includes online toolkit with self-assessment tools, on-demand stress reduction seminars, mindfulness exercises, and helpful articles.
  • Call: 1-877-622-4327
  • Visit: www.myCigna.com
  • Employer ID: macalester
Child Care:
  • Help finding a place, program or person that is right for your family.
  • Call: 1-877-622-4327
  • Visit: www.myCigna.com
  • Employer ID: macalester
Financial Services Referral:
  • Free 30-minute financial consultations by phone including basic money management, getting out of debt, saving for college or retirement, purchasing a home, marriage or divorce, loss of income, death in the family, and 25% off tax preparation.
  • Call: 1-888-724-2262, Monday-Friday 8:00 AM to 10:00 PM
  • Visit: cigna.mysecureadvantage.com for more information
Identity Theft:
  • Free 60-minute consultation by phone for prevention if you are victimized.
  • Call: 1-888-724-2262, Monday-Friday 8:00 AM to 10:00 PM
  • Visit: cigna.mysecureadvantage.com for more information
Legal Consulting:
  • Free 30-minute consultation with a network attorney to obtain advice or review legal documents and 25% of select fees.
  • Call: 1-888-724-2262, Monday-Friday 8:00 AM to 10:00 PM
  • Visit: cigna.mysecureadvantage.com for more information
Pet Care:
  • Help with vets to dog walkers to ensure your pets are well taken care of.
  • Call: 1-877-622-4327
  • Visit: www.myCigna.com
  • Employer ID: macalester
Senior Care:
  • Learn about solutions relating to care for an aging loved one.
  • Call: 1-877-622-4327
  • Visit: www.myCigna.com
  • Employer ID: macalester
Healthy Rewards
  • Discounts on a wide variety of health and wellness programs and services.
  • Discounts include weight management and nutrition, fitness club memberships, vision and hearing care, complementary and alternative medicine, and health and wellness products
  • To find out more about Health Rewards or for a list of participating providers call 1-800-258-3312 or visit Cigna.com/rewards and enter the password: savings
Health Advocacy Services
  • Access to help when you need it for all of your health care, insurance or medical bill needs for you and your family, including parents and parents-in-law.
  • Find out where to turn for finding the right professionals based on your needs; answer questions on diagnosis, test results, treatments and medications; in-home care, adult day care, group homes, assisted living and long-term care; get help with applying for Medicare, Medicare Supplement plans and Medicaid; arranging transportation to appointments and more.
  • Call 1-866-799-2725
  • Available 24/7/365
And much more:
  • Online information, tools, and services
  • Call: 1-877-622-4327
  • Visit: www.myCigna.com
  • Employer ID: macalester

Resources